Retail Contract Analyst IV
Vistra Retail Operations Company
Irving, TX
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JOB DETAILS
JOB TYPE
Full-time
SKILLS
1st Level Support, Analysis Skills, Automation, Business Development, Business Practices, Channel Strategies, Communication Skills, Computer Software, Conflict Resolution, Contract Analysis, Contract Creation, Contract Management, Contract Negotiation, Cross-Functional, Customer Experience, Customer Relations, Customer/Client Research, Documentation Standards, Focus Groups, Insurance Certifications, Interpersonal Skills, Legal, Microsoft Office, Negotiation Skills, Operations Processes, Policy Development, Problem Solving Skills, Process Improvement, Process Management, Project/Program Coordination, Retail, Retail Operations, Risk Management, SAP, Sales, Salesforce.com, Standards Development, Team Lead/Manager, Team Player, Technical Support, Time Management
LOCATION
Irving, TX
POSTED
30+ days ago
If you have what it takes to become part of the Vistra family and would like to start a promising career with a global leader, take a look at the exciting employment opportunities that are currently available and apply online.
Job Summary
Within Vistra Corp, an Analyst job function has been created to undertake policy definition and approval, customer experience definition, strategic positioning, and other similar functions associated with the work streams. As part of this team, the Lead Analyst has responsibility for creating commodity contracts, facilitating negotiations between participating parties, analyzing and developing improvements to business processes, identifying the creation and implementation around each function, managing and integrating processes relating to operations, and delivering an improved customer experience.Job Description
Key Accountabilities:
- Create non-standard contract documents which will include complex structures and negotiations
- Approve and retain manually created contract documents per closure and retention policy
- Prioritize contract closure during peak times per the task in the work queue for commodity
- Complete day-to-day task in the workflow management system(s) for commodity or non-commodity
- Has subject matter expert knowledge to facilitate and lead the negotiation and redline process between Sales, Risk Management and Legal
- Utilizes expert knowledge to assist Senior Analysts on the team with complex structures and negotiations
- Monitor and assess day-to-day related issues to ensure business practices, policies and procedures are executed in an effective manner
- Has subject matter expert responsibility for analyzing and developing improvements to business processes to enhance Vistra Corp effectiveness and efficiency in business markets
- Create and maintain ongoing dialogue by providing data expertise and original perspective with strategic partner(s), internal personnel and Vistra Governance to ensure a positive, valued relationship that has unambiguous alignment with business initiatives and changing business need.
- Respond to questions from business clients regarding any aspect of contract data
- Work under minimal supervision/guidance
- Analyze customer feedback to identify solutions to improve and enhance the customers’ experience
- Provides first level of technical support to internal stakeholders to resolve issues and drive automation between Salesforce and CLM platforms
- Experience with Salesforce Standard and Custom objects, fields, field validation rule
- Develop and present regular and timely reports, as needed.
- Knowledge and use of contract comparison software for negotiations and template revisions.
- Actively participate in cross-functional team activities, offering original perspectives and challenging conventional views.
- Develop / deliver management-level presentations to communicate findings and recommendations of deep dive analysis efforts to management.
Education, Experience, & Skill Requirements
- 2-4 years in contract related work experience. Excellent business and analytical acumen
- 2-4+ years experience in a customer-focused and/or project coordination role
- 2-4+ years contract and negotiation experience preferred
- Excellent negotiating, consensus building and conflict resolution skills
- Able to effectively contribute to and lead small work groups, process team and focus groups
- Advanced Skill in using computer software applications such as MS Office products, SAP, Sales Force, Workshare Compare and various CLM platforms
- Extensive communication and teamwork skills with both internal and external customers
- Demonstrated ability to work effectively in a rapidly changing environment
- Excellent interpersonal skills and strong team player
- Must be able to build relationships with key internal customers.
- Experience gained through college degree program and/or certifications ins applicable to above skills
Key Metrics
- Provide Direction and Guidance to peer Analysts
- Participate in the development of clear, concise, and effective executive level reporting and presentations
- High level of initiative in terms of learning the business and contributing to design based on analysis
- Approve, execute and retain contracts according to policy
- Versatility in the request being worked based on the queue and contract knowledge
- Maintain contract creation timeliness, completeness and accuracy
- Contract file completeness
- •Clear, concise, and effective communication with internal customers and executive management
Job Family
MarketingCompany
Vistra Retail Operations CompanyLocations
Irving, TexasTexas
We are a company of people committed to: Exceeding Customer Expectations, Great People, Teamwork, Competitive Spirit and Effective Communication. If this describes you, then apply today!
If you currently work for Vistra or its subsidiaries, please apply via the internal career site.
It is the policy of the Company to comply with all employment laws and to afford equal employment opportunity to individuals in all aspects of employment, including in selection for job opportunities, without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, military service, protected veteran status, or any other consideration protected by federal, state or local laws.
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About the Company
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