Retail Coordinator

The Retail Coordinator will be the assistant to Director of Retail & Buying. This position provides high-level administrative, organizational, and operational support to the retail and buying department. This role assists with inventory tracking, vendor communication, reporting, and day-to-day retail operations to help ensure department efficiency and success.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Provide direct administrative support to the Director of Retail & Buying
• Will be main and first point of contact when the Director of Retail is off site.
• Maintain organized digital and physical filing systems
• Handle confidential information with professionalism and discretion (very important)
• Assist with purchase orders, product data entry, and vendor communications
• Track inventory levels
• Assist with stock replenishment on retail floors
• Support seasonal buying preparation and product organization
• Coordinate sample management and product deliveries
• Maintain accurate pricing and product information in retail systems
• Assist with retail promotions, merchandising projects, and store initiatives
• Help coordinate retail events, seasonal floor sets, and launches with retail director
• Monitor supply needs for retail locations
• Coordinate and assist with Director of Retail and retail shop managers yearly inventory .
• Compile sales reports and inventory analysis
• Assist with tracking budgets, invoices, credit card reconciliation and end of month reports
• Support data accuracy across POS and inventory systems
• Serve as a professional point of contact for vendors and internal teams
• Follow-up on orders, shipping timelines, and product issues
• Build positive working relationships with suppliers and retail staff
• Complete appropriate trainings listed on the human resources Training Matrix.
• Adhere to Wheeling Park Commission's safety rules and policy; refer any and all safety concerns to department manager, safety committee or human resources.
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees.

COMPETENICIES

• Experience with inventory or retail management systems
• Strong attention to detail and accuracy
• Knowledge of retail merchandising and buying processes
• Professional and positive attitude
• Ability to prioritize in a fast-paced environment
• Previous administrative or retail experience
• Excellent organizational and multitasking abilities
• Ability to work independently and meet deadlines

EDUCATION and/or EXPERIENCE

One year certificate from college or technical school; or six to nine months related experience and/or training; or equivalent combination of education and experience.