Retail Customer Service Associate

FedEx Office and Print Services

Bloomington, IN

JOB DETAILS
SKILLS
Communication Skills, Consulting, Customer Experience, Customer Satisfaction, Customer Support/Service, Detail Oriented, Graphics, High School Diploma, Merchandising, Multitasking, Needs Assessment, Operational Support, Order Processing, Project/Program Management, Resolve Customer Issues, Retail, Shipping Operations, Transaction Processing/Management
LOCATION
Bloomington, IN
POSTED
1 day ago

The Store Consultant delivers a positive customer experience through consultative service, understanding customer needs, and recommending products in print, signs, graphics, and shipping.
They take orders, operate equipment, manage projects, stock supplies, and ensure safety and cleanliness.
Responsibilities include assisting team members, resolving customer issues, processing transactions, and maintaining store merchandising.
They handle complex orders, prepare items for shipping, and support operational efficiency while adhering to policies.
The role requires strong communication, multitasking, and minimal supervision, with physical ability to lift 55 pounds and stand throughout shifts.
Qualifications include a high school diploma, 6+ months experience, and excellent communication skills. Preferred candidates are adaptable, detail-oriented, and committed to quality and customer satisfaction.

About the Company

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FedEx Office and Print Services