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Retail Customer Service Associate – The UPS Store (Round Rock)

The UPS Store
  • Round Rock, Texas
  • Autofill and Review
13 days ago

Job Description

Location: 2541 S I H-35, Round Rock, TX 78664

Company: LAL Horizons (Authorized Franchisee of The UPS Store)

Pay: $16.00/hr + Monthly Incentives

Job Type: Full-Time (No Driving Required)

 

ABOUT THE ROLE Join the team at The UPS Store in Round Rock! While we are a world-class brand, this location is locally owned and operated by LAL Horizons. We have proudly served the community for over 10 years and are looking for a customer-focused Associate for our store located right off I-35. If you enjoy a fast-paced environment where you can help local neighbors and small business owners, this is the place for you.

 

WHY WORK WITH US?

  • Base pay of $16/hr plus performance-based incentive programs.

  • Healthcare options and accrued Paid Time Off (PTO).

  • Paid Holidays and generous team member discounts.

  • Referral program and leadership opportunities across our 7 Austin-area locations.

  • A professional, stable work environment with NO delivery driving required.

 

WHAT YOU WILL DO

  • Provide world-class customer service to walk-in customers and phone inquiries.

  • Expertly advise customers on shipping options, professional printing, and document finishing.

  • Operate point-of-sale (POS) systems and specialized shipping/tracking software.

  • Assist customers with professional printing, binding, and laminating projects.

  • Take ownership of customer needs and offer viable solutions for shipping and logistics.

  • Maintain a clean, organized, and professional store environment.

 

QUALIFICATIONS

  • High school diploma or GED required.

  • Strong computer skills (Microsoft Office or Adobe Suites experience is a plus).

  • Ability to learn new software and retail processes in a short amount of time.

  • Prompt, reliable, and professional in appearance.

  • Ability to lift 40+ lbs and stand for the duration of a shift.

  • Strong verbal and written communication skills (including basic math and spelling).

 

HOW TO APPLY If you are a fast learner with a genuinely helpful demeanor, we want to meet you! Apply today to join the LAL Horizons family at The UPS Store in Round Rock.

Numbers & Facts

LocationRound Rock, Texas
IndustryRetail
Company Size10 to 19 employees
Websitehttp://www.theupsstore5571.hyrell.com

About Company

THE UPS STORE, INC. together comprise approximately 4,800 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate "road warriors," and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document, and business services through convenient locations and world-class service. The strength of THE UPS STORE, INC. comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.

THE UPS STORE, INC. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability, or veteran status.

Skills

  • Adobe Product Familyunmatched
  • Communication Skillsunmatched
  • Computer Skillsunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Delivery Drivingunmatched
  • Incentive Programsunmatched
  • Leadershipunmatched
  • Lift/Move 40 Poundsunmatched
  • Logisticsunmatched
  • Mathematicsunmatched
  • Microsoft Officeunmatched
  • Office Suitesunmatched
  • Organizational Skillsunmatched
  • Presentation/Verbal Skillsunmatched
  • Printingunmatched
  • Retailunmatched
  • Small Businessunmatched
  • Writing Skillsunmatched

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