About Peacock Alley
Peacock Alley is a luxury linen and bedding brand celebrated for its exceptional craftsmanship, timeless design, and the finest materials in the world. From our signature percale sheets to our plush towels and bath collections, every product is designed to transform the everyday into something extraordinary. We are passionate about quality — and equally passionate about the experience we create for every customer who walks through our door.
The Role
We are looking for a warm, polished, and product-passionate Retail Sales Associate to join our Dallas store team. This is more than a sales role — you'll be a trusted style advisor, brand ambassador, and hospitality expert, guiding customers through a truly elevated shopping experience. If you love beautiful things, genuinely enjoy connecting with people, and take pride in creating an immaculate retail environment, we'd love to meet you.
What You'll Do
Customer Service & Sales
- Welcome and engage customers with warmth and professionalism befitting a luxury brand
- Guide customers through our collections with expert knowledge of fabrics, care, and design pairings
- Offer personalized styling recommendations to help customers build cohesive bedroom and bath collections
- Cultivate lasting relationships with repeat clientele through attentive follow-up
- Achieve individual and store sales goals through consultative, customer-first selling
- Handle returns, exchanges, and inquiries with grace and professionalism
- Process transactions accurately using our point-of-sale system (Shopify)
Product & Brand Knowledge
- Become an expert on Peacock Alley's product lines, materials, and seasonal collections
- Share the brand's heritage and craftsmanship story in a natural, compelling way
- Support visual merchandising and display standards to keep the showroom flawless
Store Operations - Maintain a beautifully presented, organized store environment at all times
- Receive, tag, and stock merchandise; assist with inventory counts
- Process special orders and communicate timelines to customers
- Support opening and closing procedures and adhere to all loss prevention policies
What We're Looking For
- 8+ years of on-site retail or customer service experience; luxury, home décor, or lifestyle brand experience strongly preferred
- A genuine passion for beautiful products and a natural ability to connect with customers
- High degree of professionalism and personal presentation consistent with a luxury environment
- Strong verbal communication and active listening skills
- Comfort with point-of-sale systems and basic computer tools
- Flexibility to work weekends, holidays, and special events as needed
- High school diploma or equivalent required; coursework in design, fashion, or hospitality a plus
- Bilingual (English/Spanish) a plus
Why Peacock Alley
You'll work in a stunning retail environment surrounded by products you're proud to represent, alongside a team that shares your commitment to excellence. We invest in our people, celebrate our craft, and believe that a great workplace — like a great set of linens — is something you feel the moment you experience it.
On-Site Location: Our Dallas, TX, showroom is located in the heart of the Uptown Dallas in a historic, 100-year-old bungalow at 2711 Fairmount St. Dallas, TX 75201.
Compensation: Peacock Alley offers a competitive benefits package plus an hourly rate of $21.00 per hour plus commissions.
Ready to Apply? Submit your resume and a brief note about why you're drawn to the Peacock Alley brand. We look forward to hearing from you.
Peacock Alley is an equal opportunity employer and is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.