Retail Dining Supervisor (Eligible for $1000 Hiring Bonus)
Salary
$20.00 - $21.00 Hourly
Location
College of Saint Benedict/Saint Johns University - St. Joseph, MN
Job Type
Non-Exempt, Support Staff, Full Time
Job Number
02226
Department
Culinary Service - CSB
Opening Date
07/08/2026
Position Summary
Culinary Services at the College of Saint Benedict invites applications for a full-time (0.75 FTE), benefit-eligible position of Retail Supervisor.
Why Join Us?
The College of Saint Benedict and Saint John's University offer a competitive and comprehensive benefits package for full-time employees, including:
Health, Dental, and Vision Insurance
18 Paid Holidays Annually
Generous Vacation and Sick Leave
Life and Long-Term Disability Insurance
Tuition Remission for Eligible Dependents
Employer Contributions to a Retirement Plan
Employee Assistance Program with access to free or discounted counseling, legal guidance, financial coaching, and more
Join a committed team dedicated to safety, community, and service in a supportive and values-driven work environment.
To learn more about our benefits, visit mycsbsju.edu/jobs.
The Retail Operations Supervisor supports the daily operation of the university's retail dining and concessions areas by providing floor supervision, high-quality customer service, and hands-on leadership during peak periods. Serving as a manager on duty when needed, this role oversees staff and student employees, ensures safe and compliant food production practices, maintains accurate point-of-sale procedures, and assists with training, scheduling, and operational problem-solving. The supervisor also helps support departmental needs across Culinary Services as assigned.
Institutional Inclusion Visioning Statement
The College of Saint Benedict (CSB) and Saint John's University (SJU) believe that an excellent liberal arts education requires an understanding and appreciation of cultural difference and that everyone deserves to feel safe and morally valued. To that end, we will challenge our own practices and systems. Our commitment to an inclusive environment will be incorporated into all decision-making processes. We dedicate ourselves to cultivating an equitable, inclusive community founded on respect for all persons.
CSB and SJU offer competitive salaries and a comprehensive benefits program (click the benefits tab above the position summary section to view more information). For further information regarding our institutions, visit CSBSJU.
The posted wage represents CSB and SJUs good faith estimate of likely compensation at the time of posting. Actual pay will be dependent upon several factors, including the candidates experience, qualifications, and skills, and may fall outside of the range indicated.
Responsibilities
Supervision and customer service for retail operations (60%)
Supervise, monitor and direct the day-to-day operations of the retail operation and concessions, giving hands on support during peak hours. In the absence of a manager acts as the Manager on Duty.
Provide high quality service to customers, which includes students, staff, faculty, and visitors.
Solicit feedback, respond to inquiries and concerns from students, faculty, staff, and guests.
Supervise student employees using a student development approach focused on leadership preparation; includes training, daily supervision, customer service, and food production.
When manager on duty, be responsible for updates to staff schedules due to unexpected and unplanned absences ensuring the most successful operation to the best of our ability.
Assist in recruiting, interviewing, and training retail dining staff and student employees
Make decisions and solve problems by analyzing information and/or feedback which will result in the best solutions and success of the operation.
Ensure point-of-sale transactions are conducted correctly, educate staff on proper cash handling and settlement procedures. Act as back-up cashier as needed.
Food Production (35%)
Monitor staff compliance with the state, local, departmental and institutional policies, procedures and follow applicable local, county, state, and federal food safety guidelines to ensure foods are prepared and served safely.
Assist guests with special dietary requests by identifying needs and providing appropriate meal options.
Participate directly in food production, preparation, and service while assisting with the planning, management, and supervision of food service operations.
Supervise and be responsible for safe and effective cleaning, sanitizing, and routine maintenance of tools, equipment, and facilities during scheduled shifts.
Perform other duties as assigned, including but not limited to the following (5%)
Answer questions, make decisions, and oversee operations in the absence of the Retail Operations Manager and Assistant Retail Operations Manager.
Assist with any other duties delegated by the Retail Manager and Assistant Retail Manager.
Provide support in other areas Culinary Services as needed.
Other duties as assigned
Qualifications
Minimum Qualifications:
High School Diploma or equivalent required
Experience in food service; supervisory experience preferred
ServSafe Certification is preferred. Successful candidates will be required to complete ServSafe Certification within one year of employment.
Ability to read, write, and follow written and verbal instructions.
Strong verbal communication and interpersonal skills.
Ability to teach and mentor professional and student staff.
Effective time management skills and ability to prioritize.
Demonstrated customer services skills with ability to effectively communicate and solve service challenges.
Function well in a team environment
Neat, clean, and professional appearance.
Ability and willingness to work rotating shifts, including regular weekend and evening assignments as required by departmental needs.
Physical Requirements:
Ability to work under varied environmental conditions including periods of high heat and below freezing temperatures.
Ability to lift and move 50 pounds, with or without assistance
Ability to tolerate noise levels, temperature fluctuations and ability to stand for long periods of time
To Apply
Applications are accepted online by clicking on "Apply." Candidates are asked to complete the application form and submit a letter of application and resume.
If you require an accommodation to participate in The College of Saint Benedict hiring process, please contact Human Resources at (320) 363-5500 or employment@csbsju.edu.
It is the policy of CSB to conduct a pre-employment background check. An offer of employment is contingent upon a successful background check. CSB also utilizes E-Verify as part of its onboarding process to confirm work authorization.
The College of Saint Benedict is an Affirmative Action/Equal Opportunity Employer.
The College of Saint Benedict/Saint Johns University (CSB/SJU) provides a comprehensive fringe benefit program. This brochure provides a summary of the current benefits offered at the College of Saint Benedict and Saint Johns University.
HEALTH INSURANCE
Employees are eligible for coverage in the health insurance plan on the first of the month following date of hire. If you elect medical coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit.
DENTAL INSURANCE
Employees are eligible for coverage in the dental insurance plan on the first of the month following date of hire. If you elect dental coverage for yourself, you may also choose to cover your eligible dependents. The employee and CSB/SJU share in the cost of this benefit.
LIFE INSURANCE
CSB/SJU provides a Basic Life and Accidental Death and Dismemberment (AD&D) policy to employees. This insurance is effective on the first of the month following date of hire. The amount of term insurance provided is based on your annual salary.
You may also purchase additional life insurance in increments of one, two, three, or four times your annual salary. There is also a dependent life insurance package available.
LONG-TERM DISABILITY
After one year of benefit eligible employment, CSB/SJU provides disability coverage in the event of an illness or injury that prevents you from working.
VACATION
Paid vacation is accrued based upon FTE and the number of years employed. Vacation is cumulative from year to year to a maximum of 240 hours.
Employees working 100% time receive the following:
Vacation days per year Years employed
16 days 1-10 years
20 days 11+ years
HOLIDAYS
Full-time employees receive 18 paid holidays a year.
FLEXIBLE SPENDING ACCOUNTS
HEALTH SAVINGS ACCOUNT
These plans allow employees to set aside part of their salary on a pre-tax basis to pay for IRS approved expenses.
VISION PLAN
This voluntary plan offers affordable vision coverage for routine eye exams, eyeglass lenses and frames, and contact lenses. Discounts on hearing exams and hearing aids are also included.
TUITION REMISSION
Tuition remission is an educational benefit provided by CSB/SJU. A full time employee and spouse (if applicable) are eligible for tuition free educational benefits the first full semester after six months of employment. Full time employees may enroll for one undergraduate course per term, which includes summer; up to a maximum of 2 courses per year.
There is also a tuition remission program for dependent children of full time employees. This program provides a financial resource to a son or daughter for meeting the tuition costs of undergraduate education. Eligibility begins the fall or spring semester following 2 years (24 months) of continuous full-time employment.There are also two consortia programs in which CSB/SJU participate where employees children may apply for scholarships to attend other colleges/universities.
Tuition assistance is also available at Saint Johns Preparatory School for the dependents of full-time employees.
PARENTAL LEAVE
A paid leave (up to 15 days) will be granted to eligible employees upon the birth or adoption of a child, pro-rated based on FTE. New employees are eligible for this benefit after twelve months of employment.
SICK LEAVE
Full-time employees earn up to 9 days of sick leave per year, pro-rated based on FTE.
Sick leave is cumulative from year to year up to a maximum of 720 hours (90 days). Employees may also use accumulated personal sick leave to care for ill family members.
EMPLOYEE ASSISTANCE PROGRAM
The Employee Assistance Program (EAP) is a free counseling resource available to
all employees and immediate family members.
RETIREMENT
Defined Contribution Plan
CSB/SJU provides a retirement program for all qualified full time employees. The program is administered by Teachers Insurance and Annuity Association (TIAA).
Enrollment in the retirement plan will be effective the first day of the month following the date of hire unless the employee elects to opt-out.
The employee/employer contributions are as follows:
Year Employee Contribution CSB/SJU Contribution
1 3% 1%
2 3% 3%
3 3% 5%
4 3% 7%
5 3% 9%
Supplemental Tax Deferred Annuity Plan
In addition to the regular plan, a benefit eligible employee may voluntarily elect to contribute to this plan.
CONTACT INFORMATION
Saint Johns University College of Saint Benedict
Human Resources Office Human Resources Office
Quadrangle 127 Schoenecker
Collegeville, MN 56321 St. Joseph, MN 56374
Phone (320) 363-5500 Phone (320) 363-5500
Fax (320) 363-6092 Fax (320) 363-6092
01
Are you a U.S. citizen or legally eligible to hold employment in the U.S.? If you are offered employment, you will be required to complete a certification form and supply acceptable documentation to verify your identity and eligibility to be employed.
02
Will you now or in the future require sponsorship for employment visa status? Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this position.
Required Question
Employer College of Saint Benedict/Saint Johns University, Order of Saint Benedict
Address 37 South College Ave
Saint Joseph, Minnesota, 56374
Phone (320) 363-5500
Website http://www.csbsju.edu/