Job Description
As the Retail Experience Manager, you'll assume the day-to-day leadership duties of your home store or group of stores to ensure employees are deployed efficiently and deliver excellent customer experiences. You'll drive localized customer and employee engagement strategies throughout your assigned store or stores within your designated micro-market (local surrounding stores). In addition, you'll be responsible for driving employee development and performance management.
What you'll do
What you'll do
- Enable and empower employees to drive world-class customer experiences
- Drive employee experience strategy across the micro-market to drive seamless customer experiences
- Analyze performance indicators against business strategies and lead your team to facilitate growth or improve results
- Lead efforts to maximize results or provide course correction as needed
- Help drive sales and operational success within an assigned home location or across the micro-market as needed
Basic qualifications
- 2 years of experience as a supervisor or manager in business, military or related fields
- 2 years of sales or customer service experience
- 1 year of experience managing and reviewing operational expenses and revenue
Preferred qualifications
- Retail experience
- Consumer electronics industry experience
- Multi-location
Numbers & Facts
| Location | Collegeville, Pennsylvania |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1966 |
| Website | http://www.bestbuy-jobs.com/ |
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Skills
- Business Strategyunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Leadershipunmatched
- Militaryunmatched
- Operational Auditunmatched
- Operational Expenditure (OPEX)unmatched
- Operations Managementunmatched
- People Managementunmatched
- Performance Analysisunmatched
- Performance Managementunmatched
- Retailunmatched
- Revenue Growthunmatched
- Salesunmatched
- Sales Operationsunmatched
- Staff Developmentunmatched
- Team Lead/Managerunmatched
About Company
Energetic teams. Fun atmosphere. Exciting opportunities.
That’s what you’ll find at Best Buy. Care to join us?
You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.
Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.
When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.
So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.
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