Retail Experience Specialist

Retail Experience Specialist

Starting Wage: $19.00 - $20.00

Part-Time | Immediate Openings

Are you the kind of person who lights up a room and loves connecting with people? Do you thrive in fast-paced retail environments and get excited about the latest tech? Join us as a Retail Experience Specialist and help transform everyday shopping into an unforgettable experience!

Caper is a new “smart” shopping cart that lets customers scan items as they shop, see their total spend in real time, apply store loyalty discounts on the fly, and check out right from the cart - no checkout line. Customers love it because it saves time, clips coupons, makes savings visible, and turns a normal grocery store into an easy, modern, and magical experience.

Travel and training wages vary by location. Ask your recruiter for details.

Benefits of Working with WIS!

• Start Immediately – Get hired and trained quickly!
• Be a Trendsetter – Work with cutting-edge retail tech that’s changing the game.
• Earn More – Referral bonuses for bringing friends on board.
• Grow With Us – Career advancement opportunities in a growing company.
• Travel Perks – Paid travel and occasional overnight stays.
• Flexible Scheduling – Work traditional or non-traditional hours that fit your lifestyle.
• Stay healthy, your way! Access employee-paid health insurance at competitive group rates—because peace of mind should come standard.
• Supportive Culture – We celebrate diversity and value your unique talents.

• Do you enjoy talking with people and can strike up a friendly conversation with strangers?
• Can you read the room well and can tailor a quick pitch to whoever is in front of you - a senior, a parent, a customer in a hurry, a cost-oriented shopper?
• Do you like new technology and feel comfortable showing it off, even if it’s new to you?
• Are you reliable and self-directed - you show up on time, follow the demo process compliantly, and complete your end-of-shift admin without being reminded?
• Can you stay positive when customers say no and move on to the next prospective customer?
• Do you have a background in retail, customer service, hospitality, or any role where you’ve been on your feet engaging customers continuously during extended periods of time?

What Success Looks Like:

• Two things drive success in the role: the number of demos you complete and the number of those demos that turn into a customer shopping with Caper. Both are measurable. The most important habit is consistency - showing up, being friendly/professional, running the demo the way you’re trained, and capturing every demo so your work is counted.

What You’ll Do:

• Drive Adoption – Demo the cart with customers so they will use the Caper Cart.
• Create Buzz – Engage shoppers and introduce them to the Caper Cart experience.
• Show & Tell – Deliver quick, fun tutorials that highlight the cart’s coolest features.
• Be the Go-To Expert – Troubleshoot on the spot and keep things running smoothly.
• Collect Insights – Gather feedback and share it with our tech team to improve the experience.
• Collaborate – Partner with store teams to ensure a seamless rollout.
• Deliver WOW Moments – Provide top-tier service and leave every customer smiling.

• Must be 18 years of age and authorized to work in the United States
• Retail, Brand Ambassador, Customer Service previous experience is a plus. 
• Access to reliable transportation
• Ability to be able to work the entire duration of the project they are assigned

Working Conditions 

The Retail Experience Specialist requires the ability to stand for prolonged periods of time with frequent walking, and to use hands and wrists regularly, including repetitive motions; the ability to lift and carry items up to 25 lbs.; the ability to travel via car.

Please note that this Job Description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Under the Americans with Disabilities Act (ADA), WIS is committed to providing reasonable accommodations to qualified individuals with disabilities to enable them to effectively perform the essential functions of the job. WIS International is committed to providing reasonable accommodations to qualified individuals with disabilities in the employment application process. To request an accommodation, please contact our HR team at

HR@wisintl.com

For more information on WIS, visit our website at www.wisintl.com 

WIS is an Equal Opportunity Employer,

committed to a diverse and inclusive work environment