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Retail Experience Supervisor - Discount and Refurbished

Best Buy
  • Federal Way, Washington
    30+ days ago

    Job Description

    As a Retail Experience Supervisor for our discount and refurbished items, you'll use your leadership skills to inspire employees and deliver great customer experiences. You'll create business plans to sell open-box and refurbished products and be responsible for profit and loss results. You'll also focus on providing positive employee experiences, skill development and performance management.

    What you'll do
    • Manage day-to-day department operations, including sales, merchandising, inventory maintenance and employee coaching
    • Oversee hiring, onboarding, coaching and management of your team of six to seven direct reports
    • Drive customer satisfaction results by working directly with customers and supporting your team's sales skills
    • Partner with other store leaders and sales floor employees to lead business rhythms and ensure seamless operations
    Basic qualifications
    • 1 year of leadership or management experience in business, military or related field
    • 1 year of sales or customer service experience
    • 6 months of experience managing and reviewing operational expenses and revenue
    • Ability to lift weight up to 75 pounds with or without reasonable accommodation
    Preferred qualifications
    • Previous retail experience
    • Consumer electronics industry experience
    What's in it for you

    We're committed to helping our people thrive at work and at home. We offer generous be

    Numbers & Facts

    LocationFederal Way, Washington
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1966
    Websitehttp://www.bestbuy-jobs.com/

    About Company

    Energetic teams. Fun atmosphere. Exciting opportunities.

    That’s what you’ll find at Best Buy. Care to join us?

    You can feel the energy here. And we’re not talking about the hum of electronics (there’s that, too). We’re talking about people.

    Best Buy employees are friendly, enthusiastic and willing to help you succeed. Sure, we’re a big company — the world’s largest consumer electronics retailer — but that doesn’t stop us from having fun while doing what we love: bringing technology into people’s lives in meaningful ways.

    When you join our team, we consider you part of our Best Buy family. And what you do here every day will support our goal to make people’s lives better, easier and more enjoyable through the great products we sell.

    So if you’d like using your talents to help improve people’s lives, bring it! We’d love to have your energy here.

    Skills

    • Business Planunmatched
    • Coachingunmatched
    • Customer Experienceunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Merchandisingunmatched
    • Militaryunmatched
    • Onboardingunmatched
    • Operational Auditunmatched
    • Operational Expenditure (OPEX)unmatched
    • Operations Managementunmatched
    • Performance Managementunmatched
    • Profit & Lossunmatched
    • Retailunmatched
    • Salesunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched

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