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Skills
Coachingunmatched
Commission Controlsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
English Languageunmatched
Inventory Levelsunmatched
Inventory Managementunmatched
Leadershipunmatched
Life Insuranceunmatched
Mathematicsunmatched
Mentoringunmatched
Multilingualunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Point of Sale (POS) Systemsunmatched
Problem Solving Skillsunmatched
Retailunmatched
Retail Salesunmatched
Salesunmatched
Spanish Languageunmatched
Team Lead/Managerunmatched
Team Playerunmatched
Transaction Processing/Managementunmatched
Vision Planunmatched
Description
Retail Team Lead $19/hour + Tips | Full-Time Company: Fyre Ants Location: Northampton, MA Job Type: Full-Time Experience Level: Mid Level
About the Role
We're looking for a hands-on leader to help run our sales floor day-to-day. You'll guide the team through busy shifts, keep operations running smoothly, and make sure every customer walks out happy.
Schedule
Full-time; must be open to a flexible schedule including days, evenings, weekends, and holidays.
What You'll Do
Guide and support staff during peak hours
Coach and mentor team members on the floor
Recommend products and provide top-notch customer service
Handle cash transactions and oversee daily store functions
Help manage inventory levels, restocking, and product displays
Keep the store compliant with all state and company standards
Keep the retail space clean, organized, and presentable
What We're Looking For
Prior cannabis retail experience is a plus
2+ years leading or supervising a team in retail or hospitality
Familiarity with Dutchie POS and METRC systems a bonus
Solid communication, organizational, and problem-solving abilities
Comfortable working in a busy, fast-moving setting
Must be 21 or older and meet all Massachusetts Cannabis Control Commission eligibility requirements
Excellent customer service and communication skills
Strong attention to detail and precise math skills
Well organized and comfortable multi-tasking
Able to stay composed and manage stress in a fast-paced setting
Must submit to and pass a criminal background check
Valid ID and authorization to work in the United States required
Knowledge of cannabis strains, edibles, extracts, and other current products a plus
Bilingual English/Spanish a plus
Work Experience
Budtending: 2 years (preferred)
Customer service: 2 years
Retail sales: 1 year
Perks & Benefits
$19/hour plus tips
Full-time schedule
Growth and advancement paths
Real leadership experience
Broad exposure to store operations, compliance, and inventory
Medical, dental, vision, and life insurance
Paid Time Off (PTO)
On the Floor
Fast-paced, high-traffic retail environment
Collaborative, team-first culture
Physically active role — must be able to stand and walk for up to 8 hours at a time, with occasional lifting
Fyre Ants is an equal opportunity employer and complies with all applicable employment laws.