Coaching, Customer Service Management, Customer Support/Service, Human Resources, Leadership, Lift/Move 40 Pounds, Loss Prevention, Merchandising, Operations Management, People Management, Problem Solving Skills, Retail, Retail Management, Revenue Growth, Sales, Team Player, Training/Teaching, User Interface/Experience (UI/UX)
We are hiring a Full-Time Customer Service Supervisor or Selling Floor Supervisor to join our retail team. This leadership role involves supervising store operations, coaching associates, ensuring excellent customer service, and maintaining safety and asset protection strategies. As a key part of the store leadership team, you'll work closely with management in Merchandising, Operations, and Human Resources, with opportunities for career growth.
**Key Responsibilities:**
- Supervise store functions and staff in the role of Manager on Duty
- Drive sales through team training and development
- Promote safety and a diverse, collaborative culture
- Resolve issues and ensure exceptional customer service
- Assist with recruiting, scheduling, and community engagement
- Support asset protection and workload planning
**Requirements:**
- At least 1 year of supervisory experience in retail
- Positive interpersonal skills and full-time availability including nights and weekends
- Ability to lift 40 lbs. and stand for long periods
**Benefits include:** competitive pay, flexible hours, employee discounts, health coverage, paid time off, and development opportunities. Join us and grow your retail career in a dynamic, inclusive environment.