Analysis Skills, British Sign Language, Communication Skills, Finance, Identify Issues, Inventory Management, Logistics, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Onboarding, Pricing, Retail Management, Supply Chain
There are 2800+ dealers enrolled in ARO.
The ARO Dealer Advisor provides direct support to Stellantis dealers enrolled in Mopars Automatic Replenishment Order ARO program. This role is responsible for assisting dealers with Best Stocking Level BSL approvals understanding ARO order logic improving Off-Shelf Fill OSF and maintaining overall compliance with ARO system requirements. Advisors help optimize dealer inventory troubleshoot ARO behaviors and serve as the primary resource for ARO related guidance.
Key Responsibilities
- Provide daily support to dealers on ARO ordering logic BSL approval workflows and OSF improvement strategies.
- Assist dealers with navigation and use of DealerCONNECT ARO tools reports and system messages.
- Troubleshoot stocking discrepancies demand patterns and order generation behaviors.
- Collaborate with internal Mopar teams including ICT Operations Pricing and Finance when issues require escalation.
- Participate in dealer onboarding training and system activation for new ARO participants.
- Monitor dealer compliance and identify improvement opportunities.
Basic Qualifications
- Bachelors degree required
- 2+ years of previous experience in Supply Chain or related area
- Strong analytical and communication skills
- Ability to interpret inventory demand and order data
- Proficiency with Excel PowerPoint MS Office Suite applications
Preferred Qualifications
- Experience in dealership parts operations automotive logistics or supply chain preferred
- Experience with use of Mopar applications such as DealerConnect