Retail Lead - Community Regional Medical Center

Pay Rate: $25.00/HR

SCHEDULE:

• Day and Graveyard Shifts Available
  

ESSENTIAL ACCOUNTABILITIES

• Ensures high quality, great-tasting and well-presented foods are served to staff in all areas within established time frames.
• Reviews menu, census and other production needs to oversee and manage daily functions.
• Assists in purchasing foods and supplies within cost restraints.
• Monitors staff daily to ensure all systems, protocols and quality assurance tools are utilized correctly.
• Ensures employee practices meet HACCP and infection control standards.
• Has knowledge of federal, state and local regulatory requirements. Ensures employee practices comply with those standards.
• Follows the human resource policies and procedures of the facility. Treats employees with fairness and respect.
• Has input into scheduling, performance appraisals and discipline of staff.
• Assists with orientation and training of staff. May be required to present in-service training programs.
• Communicates to staff regularly, both formally and informally; assists with team meetings daily to ensure staff awareness of department activities.
• Serves as a role model for employees by maintaining standards for appearance and dress, as well as attendance and meal breaks.
• Enforces safety standards with employees. Places maintenance requests for malfunctioning equipment and removes it from use.  Reports safety problems to the Management Team.
• Ensures sanitation standards are enforced daily and signs off on cleaning procedures.
• Monitor and address temperatures in Temp Trak.
• Develops strong and congenial working rapport with staff in other departments.
• Open and close the department. Demonstrates responsibility for department security.

Completes other tasks and related duties as assigned.

MINIMUM KNOWLEDGE AND SKILL REQUIREMENTS

KNOWLEDGE OF:

• General office standards of dress and behavior
• Basic math, addition, subtraction, multiplication, division, fractions and decimals
• Knowledge of special diets, limitations and substitutions.

SKILLS IN:

• Skill to operate a variety of office machines quickly and efficiently (telephone, facsimile and copier)
• Ability to access and enter data to form or entry functions on a computer
• Ability to write notes and brief instructions using correct spelling and grammar
• Deliver friendly and efficient customer service
• Speak clearly and present information orally
• Apply common sense understanding to carry out written and oral instructions

EXPERIENCE AND EDUCATION

MINIMUM REQUIRED: High School Diploma or GED. Six (6) months previous experience with one-on-one customer service interaction. Previous computer data entry experience. Ability to lift up to 25 lbs. and stand/walk frequently.

PREFERRED:  One year of college level education with a nutritional emphasis.

LICENSES/CERTIFICATIONS

MINIMUM REQUIRED: Serve Safe required within 90 days of hire date