Retail Lead (Supervisor)

The Jay Group

South Bend, IN

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JOB DETAILS

SALARY

SKILLS

Auditing, Cash Management, Communication Skills, Corporate Policies, Customer Experience, Customer Support/Service, Interpersonal Skills, Inventory Levels, Inventory Management, Inventory Reports, Loss Prevention, Maintain Compliance, Mathematics, Procedure Development, Reconciliation, Retail, Retail Management, Retail Operations, Revenue Growth, Sales Management, Sales Support, Staff Training, Store Closing, Store Opening, Team Lead/Manager

LOCATION

South Bend, IN

POSTED

1 day ago

Job Type

Part-time

Description

STARTING PAY- $16.00/HR
PART TIME EMPLOYMENT
MUST BE AVAILABLE NIGHTS & WEEKENDS!

Job Summary:

As a Retail Keyholder, you will be responsible for supporting the store management team in the day-to-day operations of the retail store. Your primary duties include opening and closing the store, managing cash and sales transactions, ensuring a positive customer experience, and assisting in the supervision of the sales team.

Duties and Responsibilities (Essential Functions) :

Opening and Closing Procedures:

Open and close the store following established procedures.

Ensure all security measures are in place during opening and closing.

Cash Handling:

Manage cash registers and perform cash handling duties accurately.

Conduct cash audits and reconcile discrepancies.

Customer Service:

Provide excellent customer service to ensure a positive shopping experience.

Assist customers with product inquiries, purchases, and returns.

Sales Support:

Support the sales team by helping customers and driving sales.

Ensure merchandise is well-stocked and displayed appropriately.

Supervision:

Assist in the supervision and training of retail staff.

Delegate tasks and ensure team members are meeting performance expectations.

Security and Loss Prevention:

Monitor and enforce security measures to prevent theft or loss.

Collaborate with management on implementing loss prevention strategies.

Inventory Management:

Assist in managing inventory levels and restocking merchandise.

Conduct regular inventory checks and report discrepancies.

Operational Compliance:

Ensure compliance with company policies and procedures.

Communicate any issues or concerns to store management.

Communication:

Communicate effectively with the store management team and staff.

Relay important information to team members as needed.

This description is not all encompassing and may require additional activities.

Requirements

Experience/Qualifications:

Previous retail experience, preferably in a supervisory role.
Strong communication and interpersonal skills.
Ability to handle cash transactions and perform basic math functions.
Knowledge of retail operations and customer service principles.
Availability to work flexible hours, including evenings and weekends.
Reliable and responsible with a high level of integrity.

Be Advised: The Jay Group is an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Company

The Jay Group

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