About the Role:
Join The Woodhouse Day Spa- Cleveland as a Retail Leader, where your passion for sales and customer service will shine. In this dynamic role, you'll lead a team dedicated to providing an exceptional spa experience while driving retail success.
Responsibilities:
- Lead and motivate the retail team to achieve sales targets and deliver outstanding customer service.
- Develop and implement effective sales strategies to maximize product sales and enhance customer engagement.
- Monitor inventory levels and manage product displays to ensure an inviting shopping experience.
- Conduct training sessions to enhance team skills in product knowledge and customer interaction.
- Assist customers with product selection and provide personalized recommendations.
- Analyze sales data to identify trends and opportunities for growth.
- Maintain a clean and organized retail environment that reflects the Woodhouse brand.
- Collaborate with management to develop promotional campaigns and special events.
Requirements:
- Proven experience in retail management, with a strong emphasis on sales and customer service.
- Excellent leadership skills with the ability to inspire and motivate a team.
- Strong communication and interpersonal skills to build relationships with customers and staff.
- Knowledge of spa and wellness products is a plus.
- Ability to analyze sales data and make informed decisions.
- Flexibility to work evenings and weekends as needed.
- High school diploma or equivalent; additional retail management training is preferred.
- Positive attitude and a passion for delivering exceptional customer experiences.
About Us:
The Woodhouse Day Spa- Cleveland has been a leader in the wellness industry for over 15 years, providing a serene escape for our clients. Our commitment to quality service and luxurious products makes us a favorite among customers, while our supportive work environment fosters growth and teamwork among employees.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.