Retail Packaging Coordinator

Job Title: Retail Packaging Coordinator                                                       Job Category: Production

Department/Group: Operations                                                                   Job Code/ Req#:

Location: Tonawanda, NY                                                                                   Travel Required: No

Level/Salary Range: $16-$20 hour                                                                 Position Type: Full Time

JOB DESCRIPTION

ROLE AND RESPONSIBILITIES

• Perform hands-on packing duties, including hand-packing, boxing, bagging, sealing, labeling, and preparing finished confectionery products for shipment and retail sale
• Inspect packaged products for accuracy, quality, and appearance 
• Coordinate daily packaging line schedules to meet production targets and customer order deadlines
• Monitor packaging material inventory (boxes, bags, labels, film, cartons) and coordinate timely reordering with procurement
• Ensure packaging lines are set up correctly with the right materials, labels, and specifications for each product run
• Partner with Production, Process, and Warehouse teams to ensure smooth product flow from production to shipment
• Verify that packaging meets company quality standards, customer specifications, and regulatory requirements (FDA, allergen labeling, etc.)
• Train and support packaging line associates on procedures, equipment use, and safety protocols
• Enter accurate documentation, including batch records, packaging logs, and checklists
• Ensure compliance with GMP (Good Manufacturing Practices), food safety, and workplace safety standards
• Identify opportunities for process improvements to reduce waste and increase packaging efficiency

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• High school diploma or equivalent
• 2+ years of experience in a packaging, production, or manufacturing coordination role (food manufacturing preferred)
• Strong organizational and multitasking skills
• Basic proficiency with Microsoft Office (Excel, Word, Outlook) and inventory/ERP systems
• Ability to read and interpret packaging specifications and work orders
• Strong communication skills for coordinating across department
• Ability to stand for extended periods and perform repetitive hand-packing tasks throughout shifts
• Ability to lift, carry, and move up to 20 lbs regularly
• Willingness to wear required PPE and follow food safety hygiene protocols

PREFERRED SKILLS

• Experience in confectionery, food, or beverage manufacturing
• Familiarity with GMP, HACCP, and food safety compliance standards
• Experience with packaging equipment 
• Bilingual (English/Spanish) a plus