Retail Personalization Product Manager

Apple Inc

Cupertino, CA

JOB DETAILS
SKILLS
A/B Testing, Apple, Business Growth, Business Writing, Change Management, Communication Skills, Consulting, Cross-Functional, Customer Experience, Customer/Client Research, Data Analysis, Diversity, Establish Priorities, Funding, Identify Issues, Internet Application, Leadership, Mobile Applications, Multiplatform/Cross-Platform, Negotiation Skills, Online Marketing, Problem Solving Skills, Process Development, Process Improvement, Product Development, Product Lifecycle, Product Management, Product Planning, Quality Metrics, Resolve Customer Issues, Retail, Retail Operations, Software Engineering, Software as a Service (SaaS), Team Player, Technical Delivery, Time Management, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX)
LOCATION
Cupertino, CA
POSTED
30+ days ago

Imagine what you could do here! The people here at Apple dont just create products - they build the kind of wonder thats revolutionized entire industries. Its the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Were a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means were learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

As a Product Manager on our team, youll be a part of diverse and supportive team that ensures our technology fulfills Apples vision of enabling employees to deliver the best Retail experience in the world. Youll partner closely with Engineering, Design, Store Operations, Online, and Marketing teams to deliver technology solutions that enhance the customer experience and optimize business processes in our stores. Our Personalization team focuses on supporting our employees by surfacing relevant product recommendations, customer insights, and creating dynamic workflows to make the shopping experience as seamless and curated as possible. Own the end-to-end product development and delivery lifecycle for technology solutions, from ideation and strategy through execution, launch, and ongoing health/support. This includes creating product vision, roadmap, requirements documents, systems maps, and other outputs for large cross-functional business initiatives.

Represent interests of business and technology through the design, development, and deployment of new technology and systems.

Ensure coordination of funding, release schedules, communicate status, issue resolution, resource alignment, and quality standards are met.

Collaborate with business partners and engineering teams to identify, mobilize, and execute solutions leading design reviews, feature prioritization, and negotiating features to meet release schedules.

Requirements:

  • 3+ years of dedicated Product Management experience with a proven track record of owning and delivering product roadmaps from ideation to launch and ongoing support.
  • Experience working with engineering teams to develop tools and technology that align with business and customer experience goals.
  • Expertise writing detailed business requirements intended for software engineering and UI/UX design.
  • Experience gained within a retail, consumer products, consulting, or SaaS company is required.
  • Experience leading complex technology projects from conception to delivery, including global enterprise-level mobile and web applications, in fast-paced environments.
  • Proven expertise in navigating the full development lifecycle, resolving issues, and applying user experience and interactive design methodologies.
  • Expertise writing detailed business requirements intended for software engineering and UI/UX design; demonstrated success prioritizing work into Epics, User Stories, and writing Acceptance Criteria.
  • Demonstrated ability to work with partners to clarify business problems, identify process/user experience improvement opportunities, and represent business interests during the design and development of technology solutions.
  • Strong communication and collaboration skills, with demonstrated success prioritizing features, coordinating schedules across platforms, and clearly communicating with partners on roadmaps, delivery status, and change management details.
  • Demonstrated ability to leverage data analytics, A/B testing, and other quantitative and qualitative methods to inform product decisions, optimize features, and drive user engagement and business growth.
  • Demonstrates Apples values of inclusion and diversity in daily activities.

About the Company

A

Apple Inc

We bring amazing people together to make amazing things happen.

We’re a diverse collection of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. The people who work here have reinvented entire industries with the Mac, iPhone, iPad, and Apple Watch, as well as with services, including iTunes, the App Store, Apple Music, and Apple Pay. And the same passion for innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it.

About Apple

There’s a place here for every kind of brilliant. Everyone here is an innovator, or an innovator-to-be, no matter what your team or your role. So bring your passion, courage, and original thinking and get ready to share it, because every new product, service, or feature we invent is the result of people working together to make each others’ ideas stronger. Innovation at this level depends on people who represent the variety of the human experience and inspire us with their own fresh perspectives. Together, we’ll do amazing work that can make a difference in people’s lives. Including your own. Learn more about working at Apple.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1976
WEBSITE
https://www.apple.com/jobs