Retail Pharmacy Assistant

JOB SUMMARY The Pharmacy Assistant provides support to the Retail Pharmacy by assisting customers at the counter and drive through window, retrieving prescriptions, ringing up orders, assisting in over the counter product location and sales. This position operates under the direct supervision of a licensed pharmacist at all times and directly reports to the Pharmacy Manager. The Retail Pharmacy Assistant must be committed to providing excellent customer service, demonstrate a positive attitude, show compassion and care and be comfortable interacting with patients and providers. PRINCIPLE FUNCTIONS include the following, other duties may be assigned: Creates an environment that enables customers to feel welcome, important and appreciated. Exhibits excellent phone skills and ability to triage calls and messages; forwards to appropriate staff. Responds to patient calls or texts efficiently and courteously regarding non-discretionary information. Operates register POS system, processes patient transactions, collects and handles cash as required, follows all cashier handling policies to prevent loss. Utilizes system to look-up patient information, enter prescription refills in the pharmacy computer system. Checks in product from vendors, process product returns. Ability to follow instruction and support Pharmacy Manager and Pharmacists at all times. JOB KNOWLEDGE QUALIFICATIONS Education Highest level of education completed, minimum high school diploma or equivalent required. Training and Experience Retail experience with excellent communication skills. Prior register and POS experience. Thorough understanding and adherence to HIPAA regulations, ability to handle highly confidential information as required by law. Certificates, Licenses, Registrations Washington State DOH Pharmacy Assistant License required. Current BLS HCP required. Health Well-Being You Can Count On We offer a thoughtful, comprehensive benefits package designed to support you and your family at every stage of life: Medical Coverage HDHP w/HSA / PPO Prescription Drug Coverage Dental Options PPO / Managed-Care Plan Vision Benefits VSP Life ADD Insurance Employer paid coverage Long-Term Disability Coverage Employer paid income Protection Health Savings Account (HSA) If enrolled in HDHP Healthcare Flexible Spending Account (FSA) Dependent Healthcare Employee Provider Assistance Programs Free, confidential support Voluntary Life ADD Insurance Additional employee paid buy up option Voluntary Long-Term Disability Coverage Additional employee paid buy up option