Job Title:
Retail Product Support Lead
Job Overview
Are you hands-on, organized, and passionate about operational excellence? As a Retail Product Support Lead at Bob's Discount Furniture, you'll oversee daily warehouse operations and lead a team to ensure smooth inventory flow and back-end support. You'll play a vital role in maintaining a safe, efficient, and customer-focused environment.
Work Environment:
This role is based in a retail store warehouse setting. It involves physical work including lifting up to 75 lbs., assembling merchandise, and managing product flow. It also includes cross-functional collaboration with store teams and flexibility to work retail hours, including weekends and holidays.
What You'll Bring to Bob's
At Bob's Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by strong leadership, operational know-how, and a hands-on, can-do attitude. If you thrive in a fast-paced environment and take pride in keeping things running smoothly, this is your opportunity to shine.
Key Skills for Success
Core Competencies & Expertise
Warehouse and logistics operations
Team leadership and staff supervision
Inventory control and stock movement
Safety compliance and best practices
Furniture assembly and basic mechanical skills
Task delegation and prioritization
Hands-on problem-solving and decision-making
Preferred Competencies & Skills
Bilingual (a plus, not required)
Strong interpersonal communication
Time management and adaptability in a retail setting
Experience with back-end retail operations
Customer-focused mindset
Self-motivated and proactive attitude
Conflict resolution and coaching
Who We Are
At Bob's, we have fun, we love what we do, and we're growing fast! As one of the leading omni-channel furniture retailers in the country-with over 200 stores-we're committed to skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
How We Will Support Your Success
We know you have many choices when it comes to your career. At Bob's, we invest in your growth, well-being, and career advancement.
Benefits & Perks
Nationally provided Medical, Dental, and Vision Insurance
401(k) Plan with generous company match
Generous employee discount starting Day 1
Paid time off, holidays, and your birthday off
Career development and promotion opportunities
Financial wellness programs
And so much more!
Our Culture & Core Values
At Bob's, we believe in fostering a positive, inclusive, and skill-driven workplace. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. We're not just coworkers, we're teammates who support and celebrate each other!
Minimum Qualifications
High school diploma or equivalent required
3-5 years of management or team lead experience preferred
Proven success in a warehouse or back-end retail environment
Ability to work a retail schedule including weekends and holidays
Mechanically inclined and able to assemble furniture
Ability to lift up to 75 lbs. safely
Physical Demands
Must be able to lift, push, pull, or carry up to 75 lbs.
Frequent walking, standing, bending, kneeling, and climbing
Ability to safely assemble furniture using tools
May operate warehouse equipment as needed (training provided)
Diversity is a Core Value at Bob's
At Bob's Discount Furniture, we want you to feel at home. Whether you're shopping with us or a part of the Bob's team, you are valued, appreciated, and encouraged to be your authentic self. We're proud to reflect the diverse communities we serve.
Take the lead in driving back-end retail excellence-apply now and help us build the best experience, The Bob's Way!
It is policy of Bob's Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Bob's Discount Furniture is an everyday value furniture and bedding retailer with over 80 showrooms in 15 states in the Northeast, Mid-Atlantic and now growing in the Mid-West! The company was founded in 1991 on the principal of providing unsurpassed values. Honesty and integrity are the hallmarks of the Bob's Way of doing business - a philosophy that applies to customer, co-worker, vendor and community relations.
All of our stores feature a complimentary cafe with gourmet coffee, ice cream, fresh baked cookies and candy. Since 1991, Bob's has built strong customer loyalty by offering a vast selection of fashionable and affordable furniture that surpasses "discount" expectations. We are committed to supporting communities where our stores are located through Bob's Discount Furniture Charitable Foundation and Bob's Outreach program. The company and our staff support hundreds of nonprofit organizations with sponsorships and charitable contributions, and every year Bob's donates more than $100,000 to schools and more than $1.5 million to charities.