Retail Program Manager

ARS Rescue Rooter

Rock Hill, SC

JOB DETAILS
SKILLS
Air Quality, Coaching, Event Management, HVAC, Lead Generation, Leadership, Maintenance - HVAC, On Site Support, Performance Analysis, Performance Metrics, Project/Program Management, Retail, Retail Management, Retail Sales, Revenue Growth, Sales Strategy, Team Lead/Manager, Training/Teaching
LOCATION
Rock Hill, SC
POSTED
Today
As a Retail Program Manager, you will lead the retail sales team responsible for promoting HVAC services, heating and air conditioning consultations, and indoor air quality solutions. Recruit, train, and manage team members in the retail HVAC lead generation program. Manage daily and weekly associate performance, schedules, and activities to achieve lead generation goals. Hold regular team meetings to train, motivate, and support retail associates. Provide coaching, performance feedback, and leadership support to retail team members. Develop and implement sales strategies to increase HVAC lead generation and retail performance. Spend approximately 60-65% of time in the field supporting retail associates and store partnerships. Build relationships with retail store managers and home services teams. Track and report key performance metrics including leads generated, staffing levels, and retail program performance. Organize store events, promotions, and contests to increase customer engag...Program Manager, Retail, Retail Associate, Manager, Program, Customer Engagement

About the Company

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ARS Rescue Rooter