Job Title: Retail Sales Advisor – Flooring Specialist
Location: Murfreesboro, Tennessee
About Us
We're a trusted, third-generation family-owned flooring business proudly serving Murfreesboro, TN and the surrounding communities for over 60 years. We specialize in high-quality residential and light commercial flooring solutions, including hardwood, carpet, luxury vinyl plank (LVP), tile, laminate, and more. Our reputation is built on honest advice, expert craftsmanship, and genuine care for every customer. As a family business, we value long-term relationships, integrity, and delivering beautiful floors that families enjoy for generations.
Position Overview
We are seeking a motivated, customer-focused Retail Sales Advisor to join our team. In this key role, you will be the primary point of contact for customers, guiding them through the entire flooring journey—from initial consultation and product selection to accurate measuring, estimating, installation scheduling, and final walkthrough. This is more than a sales position; it’s a hands-on opportunity to build trust and deliver complete solutions that transform homes.
Key Responsibilities
- Greet and consult with customers in our showroom, helping them select the right flooring products based on lifestyle, budget, and design preferences.
- Demonstrate in-depth knowledge of flooring materials, including hardwood, carpet, LVP, tile, and installation methods.
- Conduct on-site measurements at customer homes or job locations with precision and professionalism.
- Prepare accurate material and labor estimates, utilizing strong math skills for calculations involving square footage, waste factors, and pricing.
- Create and present professional proposals, clearly explaining options, costs, timelines, and next steps.
- Schedule and coordinate installations with our trusted installation teams, ensuring smooth communication throughout the process.
- Walk customers through every stage of their project, from selection to final inspection, providing exceptional service and addressing any questions or concerns.
- Maintain showroom displays, stay current on new products and industry trends, and actively follow up with leads to close sales.
- Build lasting customer relationships and generate referrals within the Murfreesboro community.
Qualifications
- Experience: Previous experience in flooring sales, home improvement, or retail sales strongly preferred. Familiarity with various flooring products and installation processes is essential.
- Skills:
- Strong mathematical aptitude for accurate measurements, estimating, and pricing.
- Excellent communication and interpersonal skills with a genuine desire to help customers.
- Ability to work independently and manage multiple projects from start to finish.
- Valid driver’s license and reliable transportation for in-home measurements.
- Personal Attributes: Detail-oriented, trustworthy, organized, and professional. A positive attitude and team-player mindset are a must in our family-oriented environment.
- Education: High school diploma or equivalent required; additional training or certifications in flooring or sales a plus.
What We Offer
- Competitive base pay plus commission structure with strong earning potential.
- Stable, year-round employment with a respected local family business. (M-F, 8-5:00, Saturday, 9-1:00 and closed on Sundays)- 5 day work week.
- Ongoing product and sales training with supportive team environment where your contributions are valued.
- Opportunity to grow within a community-focused company.
- Medical, dental and vision with 401k and PTO
If you are passionate about helping customers create beautiful spaces, enjoy working with your hands and your mind, and take pride in seeing projects through from start to finish, we want to hear from you! We're an equal opportunity employer.