Retail Sales and Parts Specialist Hot Tubs/Spa

Kingsley Rose Executive Search (JPH Group Inc)
  • Indianapolis, IN
  • Full-time
29 days ago

Job Description

Benefits:
  • 401(k)
  • Bonus based on performance
  • Paid time off
  • Training & development

Are you a client-centric sales professional who loves meeting people, solving problems, and representing a brand with pride?
 
Join Carefree Spas, Inc.—a family-owned company with nearly 40 years in the spa and pool industry—helping customers create relaxing spaces at home.


Why You’ll Love Working at Carefree
  • Established & reputable retailer with three dealerships and long-standing customer relationships
  • Fun products that make customers’ lives better (hot tubs, sauna, cold plunge, parts & accessories)
  • Supportive leadership & good working environment
  • Variety every day—sales, service, warranty support, inventory, and customer care
The Opportunity
This role is perfect for someone who thrives on relationship-building, enjoys retail sales, and takes pride in follow-through. Help customers from first questions to final solutions—whether that’s recommending the right part, coordinating warranty logistics, or meeting a client onsite to evaluate installation feasibility.


What You’ll Do


Sales & Customer Experience (Retail)
  • Provide retailsales and service to customers across Central Indiana
  • Present and promote products and services to new and existing customers
  • Offer customized solutions to drive revenue and help customers enjoy their outdoor living investment
  • Respond to inquiries, contact prospective customers, and schedule follow-ups
  • Represent Carefree with professionalism and top-notch service
  • Attend area and industry shows/events to increase brand awareness and sales
  • Meet customers onsite to evaluate installation feasibility
Parts Department
  • Process payments (cash/credit/check), manage returns and core exchanges
  • Stock shelves, perform cycle counts, and order parts to maintain ideal inventory levels
  • Set up product displays and keep the retail floor clean and organized
Warranty Department
  • Order parts, track deliveries, and coordinate logistics
What You’ll Bring
  • Previous experience in retail sales and exceptional customer service
  • Comfort using CRM platforms and strong technical aptitude
  • Ability to build trust and rapport selling a top-line luxury home product
  • Strong communication and negotiation skills
  • Goal-oriented self-starter with a “do what it takes” work ethic (no clock-watchers)
  • Valid driver’s license + acceptable BMV check for insurance coverage
  • Reliable transportation for client meetings
  • Availability to work Tuesday–Saturday, 45–50 hours/week
  • High School Diploma or GED, or more
Physical Requirements
  • Standing for long periods
  • Manual dexterity and mechanical inclination
  • Bending, stooping, crouching, reaching, using hand tools
  • Lifting up to 70 lbs
What We Offer
  • Base salary + commission
  • Paid time off (PTO) and vacation + 401K
  • On-the-job training and continuing education
  • Supportive culture with a team-first environment
  • Lots of variety—no two days the same
  • Great place to work. 
Ready to make home leisure more enjoyable for everyone?
Apply today and come grow with a company that values service, integrity, and lasting customer relationships.

Numbers & Facts

LocationIndianapolis, IN
Job TypeFull-time

Skills

  • Brand Marketing (Branding)unmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Driver's Licenseunmatched
  • Feasibility Analysisunmatched
  • Hand Toolsunmatched
  • High School Diplomaunmatched
  • Housekeeping/Cleaningunmatched
  • Insuranceunmatched
  • Inventory Cycle Countsunmatched
  • Inventory Levelsunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Lift/Move 70 Poundsunmatched
  • Logisticsunmatched
  • Manual Dexterityunmatched
  • Negotiation Skillsunmatched
  • Organizational Skillsunmatched
  • Parts Salesunmatched
  • Problem Solving Skillsunmatched
  • Promotional Programsunmatched
  • Retailunmatched
  • Retail Salesunmatched
  • Salesunmatched
  • Sales Prospectingunmatched
  • Training/Teachingunmatched

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