Retail Sales Associate (Casual) - Grand Wailea, A Waldorf Astoria Resort

Hilton Worldwide Holdings Inc

Wailea, HI

JOB DETAILS
SKILLS
Credit Cards, Credit Processing, Customer Support/Service, Financial Services, Food and Beverage Industry, Global Branding, Hospitality and Tourism, Leadership, Order Picking/Packing, Point of Sale (POS) Systems, Profit & Loss, Restaurant, Retail, Retail Sales, Sales, Service Delivery, Team Player, Time Management
LOCATION
Wailea, HI
POSTED
30+ days ago

The gorgeous Waldorf Astoria Resort in Maui Grand Wailea is looking for a Retail Sales Associate to join this incredible teamLocated on 40 acres of lush tropical gardens this Forbes 4-Star property is consistently ranked among the worlds best resorts with 780 rooms 100000 square feet of banquet space and 7 food and beverage outlets. This includes 3 restaurants 3 bars a cafe and in-room dining.Classification Casual 2-3 days per weekShift Varies - 10-hour shift. Must be able to provide at least two 2 days with open availability.Pay Rate The pay rate for this role is 19.44 and is based on applicable and specialized experience and location.The ideal candidate will have at least six 6 months customer service is required and a flexible schedule to include days nights weekends and holidays.Want to learn moreHotel WebsiteFacebookInstagram YouTubeWhat will I be doingAs a Retail Associate you would be responsible for assisting guests and selling merchandise in a timely friendly and efficient manner in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standardsGreet and acknowledge guests upon arrival in the shopDemonstrate knowledge of merchandise styling and pricingAccurately total process and collect payments from guests to include but not limited to using the point-of-sale system handling money processing credit and debit cards making change and processing gift certificates and cardsWrap merchandise and pack orders for shippingAssist in conducting inventory and ensure adequate merchandise supply levelsRespond to guest inquiries and requests in a timely friendly and efficient mannerWhat are we looking forSince being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these ValuesHospitality - Were passionate about delivering exceptional guest experiences.Integrity - We do the right thing all the time.Leadership - Were leaders in our industry and in our communities.Teamwork - Were team players in everything we do.Ownership - Were the owners of our actions and decisions.Now - We operate with a sense of urgency and disciplineIn addition we look for the demonstration of the following key attributesQualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for HiltonHilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it allWhat are the benefits of working with HiltonHilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment thanks to innovative programs and benefits such asAccess to pay when you need it through DailyPayMental health resources including Employee Assistance ProgramGo Hilton travel program 100 nights of discounted travelCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

About the Company

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Hilton Worldwide Holdings Inc