Retail Sales Associate / Client Experience Specialist

You can influence positive life-changing experiences, improving how people live and feel.  This is not your "been there, done that" sales job.  Elements Massage DTC Greenwood Village is a high‑performing, client‑focused studio built on professionalism, integrity, and exceptional service. We show up with purpose every day, and we’re looking for talent who will help strengthen our culture — not just fill a shift.

What Makes Us Different:

• On‑site, accessible leadership that supports you
• A team culture built on accountability, respect, and service excellence
• A workplace where client experience comes first
• Clear expectations, consistent coaching, and a supportive environment for high performers

If you take pride in your work, communicate well, and enjoy helping clients improve their well‑being, you’ll thrive here.

What You’ll Do:

• Promote and sell the Elements Wellness Program using a proven, client‑centered process
• Build long‑term client relationships and support retention
• Provide a professional, welcoming experience at check‑in and check‑out
• Process payments and appointments accurately and efficiently
• Communicate clearly with clients, therapists, and managers
• Support internal and external marketing and promotional efforts
• Maintain studio cleanliness and uphold brand standards
• Manage and follow up with leads to generate appointments and membership opportunities

Qualifications and Skills:

• Prior in‑person sales experience required (membership or service‑based sales preferred)
• Strong communication skills with a professional, confident presence
• Ability to think quickly, solve problems, and support clients with professionalism
• Customer service experience in spa, wellness, or hospitality environments is a plus
• Comfortable with technology; MindBody experience helpful
• Availability for mornings, evenings and weekends
• Values integrity, teamwork, accountability, and high‑quality client care