Aftercare, Beauty Industry, Communication Skills, Compensation and Benefits, Computer Skills, Customer Support/Service, Housekeeping/Cleaning, Interpersonal Skills, Legal, Member Orientation, Metrics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Retail, Retail Sales, Sales, Sanitation, State Laws and Regulations, Sterilization, Trademarks, Writing Skills
Phoenix (Norterra), Arizona
Hiring immediatelyfor a retail sales associate / customer service representative in the beauty industry. The Amazing Lash Studio® brand is the industry leader for eyelash extension and eyebrow services with a mission to create lasting beauty and confidence through passion, dedication and excellence so our guests will look and feel AMAZING!
Retail Sales Associate / Customer Service Representative Benefits:
- Competitive compensation plan with potential to make between $XX and $XX per hour depending on performance
- Paid Time Off, vacation and sick
- Free eyelash services including volume upgrades
- Membership sales bonus
- Flexible Hours
- Discounts on all retail products
- Clear career path to grow as a professional
- Ongoing training
Retail Sales Associate / Customer Service Representative Qualifications:
- Customer service oriented
- Results oriented, metrics driven
- Sales experience preferred
- Basic computer skills
- Ability to multitask
- Must be outgoing, positive, cheerful, engaging, energetic, and resourceful
- Strong verbal and written communications skills
- Possess strong interpersonal skills to communicate with confidence to both internal personnel and customers
- Must be an excellent organizer and problem solver with strong project management skills
- Must be able to work flexible days and hours; including nights, weekends, and holidays
- MindBody Software experience a plus
Apply today to see if the Amazing Lash Studio® brand is a great fit for you. We would love to meet you and discuss the possibility of a long and rewarding career!
Responsibilities:
- Reports to Studio Manager
- Must be willing to work your scheduled hours each week
- Must have a flexible schedule and work weekends and evenings as needed
- Must fully commit to your responsibilities in the employee handbook:
- Designs specific eyelash treatments based upon guest’s individual needs
- Upholds the standards of sanitation and sterilization as directed by state law and the studio’s policies and procedures
- Understands and promotes Amazing Lash’s service offerings including choice upgrades
- Understands and promotes Amazing Lash’s exclusive retail products for guest’s at-home usage and aftercare
- Creates excellent experience for guests through welcoming, friendly and helpful attitude
- Provides frequency recommendations and education to members/guests on proper lash aftercare
- Generates new clientele through referral discount program
- Helps maintain professionalism and cleanliness of lash rooms and common studio areas
- Maintains and seeks knowledge of Amazing Lash’s exclusive product line and services by attending new product and lash care promotions, in-house instruction, and education/training classes
- Assist studio in activities such as staff meetings, promotions, and housekeeping duties.
- Assist in all areas of salon operation as requested by management.
Legal Disclaimer:
©2023 Amazing Lash Franchise, LLC (“ALF”). Each Amazing Lash Studio® location is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ALF. Amazing Lash Studio® and Amazing Lash Studio + design are registered trademarks owned by ALF.