The Retail Sales Associate is responsible for providing excellent service to all customers through direct salesmanship and prompt and courteous service, completing each transaction in a quick and efficient manner, minimizing delays to the customer, and developing thorough knowledge of all merchandise carried in the stores and offering selection guidance to customers. Performs all other responsibilities as directed by the business or as assigned by management.
This is a non-exempt position and typically reports to the Lead Retail Sales Associate or the Store Manager/Assistant Store Manager.
Essential Functions
• Performs all functions relating to the handling of merchandise or cash in accordance with corporate policies. • Administers all point of sale opening and closing procedures in accordance with corporate policy. • Resolves all customer complaints in a manner consistent with company policy and with customer satisfaction in mind. • Ensures that all customers receive receipts on all purchases. • Communicates all merchandise needs or issues to appropriate supervisors. • Contributes to the overall display and presentation efforts within the store environment, including stocking, replenishing merchandise following visual merchandising guidelines, and general storehousekeeping duties. • Participates in physical inventory counts as required.
Minimum Qualifications
Knowledge, Skills, and Work Environment:
• Customer service and cash handling experience preferred. • Requires the ability to speak, read, and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers. • Requires the ability to lift and/or move up to 40lbs. • Requires the ability to bend, twist, and stand to perform normal job functions. • Experience in retail merchandise sales preferred.
Source: HMSHost
Making Your Career More Satisfying HMSHost is part of Autogrill S.p.A. –the world’s largest provider of food and beverage services for travelers. Along with the rest of the Autogrill Group, we are recognized industry leaders who create innovative dining locations at airports and on motorways worldwide. With 33,000 associates and revenues of more than $2.7 billion, we use our experience and global reach to offer travelers an unparalleled blend of local, regional and international brands. HMSHost will provide you with the opportunity to develop your career at our many branded restaurants. Explore our various hourly and management positions in the U.S. and Canada or our corporate openings in Bethesda, Maryland.