Retail Sales Associate (Part-Time)

Position Title: Retail Sales Associate (Part-Time)

Reports to: Retail Store Leadership

Position Overview:

We are looking for a motivated, customer-focused Part-Time Retail Sales Associate to join our team. The ideal candidate is upbeat, sales-driven, and committed to delivering outstanding service while maximizing sales through product knowledge, upselling, and add-on recommendations. This role offers the opportunity to make a meaningful impact on daily store performance and customer satisfaction.

Schedule Requirements:

We are seeking someone who thrives during peak traffic times.

• 20-30 hours per week
• Required availability: Friday, Saturday, and Sunday
• Preferred working hours: 9:45 AM - 6:00 PM
• Must also be available additional days of the week as needed based on business demands
• Reasonable accommodations will be provided as required by law.

• Customer Sales & Service: Provide outstanding customer service, ensuring each customer has a positive shopping experience. Engage customers to drive sales and recommend products tailored to their needs.
• Sales Achievement: Meet and exceed sales goals. Use product knowledge and sales techniques to promote merchandise and boost store sales.
• Store Opening and Closing: Assist with opening and closing the store, following security protocols to ensure a safe environment for staff and customers.
• Staff Training: Participate in training to learn effective sales strategies, product knowledge, and customer service techniques, ensuring consistency in the store experience.
• Store Presentation: Maintain a clean, organized, and welcoming store environment. Ensure that merchandise is well-stocked, displays are neat, and product availability is high.
• Customer Engagement: Build relationships with customers by addressing inquiries and concerns and providing personalized service to encourage repeat business.
• Inventory Management: Help with inventory control, including receiving shipments, restocking merchandise, and performing inventory counts.
• Cash Handling: Perform cashier duties, accurately processing transactions, managing the register, and handling cash, credit, and other payment methods.
• Security Measures: Help ensure the security of the store, following company guidelines and maintaining vigilance.

• Competitive pay with performance-based incentives
• Opportunities for growth and advancement within the company
• A supportive, dynamic, and customer-focused work environment

• High school diploma or equivalent

• Prior retail experience
• Strong customer service and store operations background a plus

• Team Collaboration: Foster a positive and supportive work environment.
• Communication & Customer Service: Strong verbal and written communication skills with a commitment to exceptional customer service and resolving issues professionally.
• Sales Focus & Problem-Solving: Results-driven with the ability to exceed sales targets through effective merchandising, upselling, and strategic problem-solving.
• Organizational Skills: Strong attention to detail and ability to maintain order in a busy retail environment.
• Cash Handling & POS Systems: Proficient in cash handling and using point-of-sale (POS) systems to process transactions accurately and securely.
• Time Management & Adaptability: Ability to prioritize tasks and adapt quickly to changing priorities, managing multiple responsibilities efficiently.
• Training & Development: Learn store procedures, product knowledge, and customer service best practices to improve performance.
• Self-Starter & Reliability: Motivated, proactive, and dependable, with the ability to work independently and follow through on commitments.
• Critical Thinking & Dedication: Strong decision-making abilities, with a passion for retail and dedication to achieving excellence in all aspects of sales and service.

• Ability to lift and carry up to 50 lbs.
• Ability to stand, walk, bend, crouch, and reach for extended periods.
• Ability to safely push, pull, and maneuver boxes, carts, and merchandise.
• Ability to move throughout the store, stockroom, and sales floor as needed.

• Must be available for a flexible schedule including weekends and holidays
• Part-Time: 20-30 hours per week, ideally between 9:45 AM and 6:00 PM
• Additional weekday availability required as business needs dictate