Description
Career Development | Medical Dental and Vision Benefits | 40 Discount | Daily or Weekly Pay | Fun Stores
At Bath & Body Works everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting retaining and advancing top talent. In addition we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation where we invest in our associates through fair pay benefits and development opportunities so they can continue to be their best at work at home and in their communities.
As a Key Holder you will support delivering sales plan through effective execution of store and operational tasks. Our store leaders are the front line of our field leadership team theyre retail and customer-savvy dedicated brand ambassadors and thrive on the connections we make with our customers.
Responsibilities
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty when scheduled to address customer experience vendor relationship or maintenance issues.
Provide individual and team performance feedback and recommendations to managers.
Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
Display knowledge of product company policies and store strategies.
Set the direction and goals for the dayshift when associates arrive for work.
Perform opening and closing routines including execution of bank deposits receipt of shipment and interpretdisseminate company directives.
Create genuine connections with customers through uncovering needs sharing product information demoing products and making personalized recommendations.
Drive rewards program enrollment and engagement on both the sales floor and at check-out.
Assist with floorset execution window changes visual presentation and marketing placement as needed.
All store positions require constant physical activity including standing walking reaching and lifting. Associates are expected to climb ladders lift reach bend and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe clean and engaging experience by adhering to all safety standards and expectations.
Maintain our values policies and procedures.
Qualifications
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Demonstrated sales customer experience and operational results in a fast-paced environment.
Effective communication skills being open to feedback and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times including varied shifts of evenings weekends and holidays.
Education
High school diploma GED certificate or Relevant Work Experience.
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. Thats why were proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for part-time leaders include
Competitive performance-based compensation and bonus incentive programs for sales leadership positions.
Limited Medical Benefit Plans that give you access to a national PPO network along with coverage for prescription drugs and telemedicine with free consultations. Note Minnesota New Mexico and Vermont residents are not eligible for the Limited Medical Benefit Plans. Benefits vary for Kansas and Ohio residents.
Dental coverage and vision coverage for frames and eye exams.
Care benefits with unlimited access to the leading network through Care.com for finding and booking short-term and ongoing care.
No-cost mental health and wellbeing support through our Employee Assistance Program EAP.
On-demand access to your earned wages through DailyPay. This optional benefit allows you to access your pay when you need it ... daily weekly or whenever a need arises.
40 merchandise discount and free Bath & Body Works product that encourages you to come back to your senses
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an