Retail Sales Manager

For over 75 years, Ashley Furniture has been the largest home furnishings manufacturer, transforming homes worldwide. With our customer base continuously growing, we are expanding our reach by opening more stores to meet the increasing demand. Our dedication to quality, style, and affordability has solidified our reputation as a trusted and recognized brand worldwide.

Summary:

The Selling Manager is responsible for providing support to the Sales Manager and assisting with management duties as directed.

Responsibilities:

• Managing all departments in the showroom as directed by the Sales Manager.
• Reviewing sales including margins, volume, quotas, and closing ratios while suggesting future goals.
• Assisting the Sales Manager with customer-related issues escalating above the Guest Experience Manager.
• Working with the Visual Presentation Manager regarding product placement Reporting changes in policy and other information to staff members.
• Providing exceptional leadership to the sales, guest experience, and visual teams as portrayed by the Sales Manager.
• Coaching members of the staff to build individual and team success in a professional manner.
• Learning about budgeted administrative costs including wages and supplies.
• Gaining an understanding of the performance of employees and assisting them as applicable.
• Ensuring complete and adequate documentation of procedures and tasks completed.
• Completing various report functions in a timely manner.
• Assisting with hiring, training, and coaching the sales team.
• Assisting the Sales Manager with preparing and administering performance evaluations for assigned staff.
• Providing timely and effective communications.
• Attending monthly staff meetings.
• Other duties as assigned, essential or otherwise.

Requirements & Qualifications:

• High School Diploma required
• 2 + years working in the retail industry
• 4 + years supervising in a retail industry
• Previous supervisory experience required
• Intermediate knowledge of Microsoft office
• Ability to learn in-house computer programs
• Ability to handle guest concerns in a timely manner
• Ability to interview and staff retail location
• Ability to work flexible hours and travel as needed.
• Exceptional verbal and written communication skills
• Knowledge and experience in team building skills.

What’s In It for You:

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

• Health, dental benefits, and vision insurance
• Employee Discount from 10% - 30%
• Life/Disability Insurance
• Flex Spending Account
• 401K
• Paid Time Off

Ashley values its diversity and is proud to be an equal opportunity employer. All employment decisions are made on the basis of an individual’s skills, qualifications, merit, and business need. 

To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page: Corporate Social Responsibility