Retail Sales Print Production Lead (Providence, RI)

Staples

Providence, RI

JOB DETAILS
SKILLS
Adobe Product Family, Coaching, Computer Skills, Customer Satisfaction, Customer Support/Service, Customer/Client Research, Dental Insurance, Detail Oriented, Equipment Maintenance/Repair, Establish Priorities, Internet/Online Service, Machining Operations, Microsoft Word, Multitasking, Needs Assessment, Online Product Merchandising, Operations Processes, Order Supplies, Printing, Production Machining, Production Management, Publishing Software, Retail, Retail Sales, Team Player, Vision Plan
LOCATION
Providence, RI
POSTED
2 days ago

Print Production Leads manage and maintain the production workflow for print and are the "go to" person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

Get great perks.

  • Full-time hours, generous paid time off, career development program and weekly pay

  • Bonus plan eligible

  • Compensation is based on qualifications and experience

  • 401(k) with company match

  • Full medical, dental and vision insurance

  • Associate discounts on in-store and online merchandise, services and warranty plans

  • Discounts at hundreds of retailers, restaurants and more

  • And many more benefits

Play a key role in helping your store, your people and your customer win.

  • Be the primary print producer as customers submit print orders in-store, online and through email

  • Use print equipment, produce proofs and samples for consultation, design quick edits

  • Drive customer satisfaction by assessing customers' needs, providing exceptional customer service, and focusing on quality

  • Train and coach associates to assist in print production as needed

  • Create and manage production workflow, set standards and processes for the rest of the team

  • Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.)

  • Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned)

Essential skills and experience:

  • Able to work a flexible schedule based on the store's needs

  • Ability to multi-task, prioritize and rank production steps for many jobs

  • Attention to detail and keen eye for noticing quality issues (used throughout the print production process)

  • Must be able to engage and speak to customers and understand their needs

  • Ability to work cooperatively in a high paced and sometimes stressful environment

  • Manage conflict in a reasonable, nonconfrontational and cooperative manner

  • Ability to act with honesty and integrity regarding customer and business information

  • Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher

  • Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.

Staples is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender idenity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

For individuals with disabilities that need additional assistance at any point in the process, please call 1-888-490-4747 for more information.

About the Company

S

Staples

We’re more than simply paper, ink, and toner. At Staples, we provide the supplies that thousands of businesses around the world need to succeed. We’re the experts in technology and conferencing equipment, cleaning products, furniture, and even breakroom items like snacks and coffee, too. (After all, innovation requires plenty of fuel!) This is a company of more than 13,000 smart, insightful experts who believe in the power of what can be and are driven to make business easier for our customers.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Retail
WEBSITE
https://careers.staples.com/