Retail Sales Rep

Mill Creek Lumber and Supply Company is a leading provider of lumber and building materials, serving the construction industry since 1934. With a strong commitment to quality and customer satisfaction, we strive to deliver exceptional products and services to our clients. Mill Creek Carpet and Tile, a subsidiary of Mill Creek Lumber and Supply, is seeking a highly motivated and customer-focused Retail Sales Representative to join our team. As a Retail Sales Representative, you will play a vital role in our company's success by providing exceptional customer service and driving sales in our retail showroom. Your primary responsibility will be to assist customers in selecting the best carpet and tile products to meet their needs, as well as handling transactions and ensuring customer standards while driving continuous improvement initiatives.

Job Location: Branson, MO

Duties and Responsibilities:

• Arrive at the store prior to the scheduled opening time in order to be available for customers.
• Dress professionally and appropriately as set forth in the Mill Creek dress code.
• Greet every customer in a courteous and professional manner prescribed by store management and/or the training manager.
• Use product knowledge and design concepts to assist customer in selecting the products that best fit their needs.
• Perform measurement services at customers homes or projects for material estimates
• Process orders into point-of-sale system for ordering and scheduling accuracy
• Schedule installations and confirm that scheduled dates work for the customer
• Help maintain the appearance of the sales floor
• Training- In order to increase product knowledge and sales abilities there will be regularly scheduled sales meetings, as well as Product Knowledge meetings. You will also be expected to participate in ongoing training in as deemed necessary by your Mill Creek management team.
• An ability to engage customers in conversations in a professional manner.
• An ability to learn flooring products, how to measure a house, etc. as quickly as is reasonably possible.
• Good communications skills (including good telephone skills) and an ability to relate favorably with people.
• Math skills sufficient to accurately add, subtract, multiply, divide, and calculate percent.
• While performing the duties of this job, the employee is regularly required to sit and talk and hear;
• Ability to maneuver through the showroom and warehouse so as to show products to customers; to occasionally lift and/or move up to 25 pounds; and have vision abilities that include close vision and ability to adjust focus.

Physical Demands:

The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to type, handle or feel objects.
• Employee will reach with hands and arms; climb stairs; balance, stoop, kneel or crouch
• Employee must occasionally lift products weighing up to approximately 50 pounds.
• Specific vision and hearing abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, the ability to adjust focus and hear well enough to communicate with customers and co-workers.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Indoor office environment

Additional Comments:

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status or any other protected status.