Retail Sales Representative- Riverhead

Retail Sales Representative

Job Type: Full-time

Overview

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representatives who are energetic, driven, and eager to succeed.

We offer competitive hourly pay of $20/hour + monthly commission, adding up to a total annual compensation of between $45,000 - $70,000, and a clear path for professional growth through our industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner for Optimum Communications – a major U.S. telecommunications provider offering fiber-powered Internet, Mobile, TV, and voice services to customers across 21 states. You'll work in our retail stores, helping residential customers connect to the above essential services. 

Who We’re Looking For

We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers.

As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services such as Mobile, Internet, and other support services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience.

Key Responsibilities:

Sales & Product Knowledge

• Proactively engage customers to present and promote telecommunications products and services.
• Recommend solutions based on customer needs, highlighting value and competitive advantages.
• Effectively close sales and maximize revenue through upselling and cross-selling.
• Consistently meet or exceed individual sales targets and commission goals.

Customer Experience

• Deliver an exceptional customer experience with a positive, solution-oriented attitude.
• Build strong relationships to foster trust and long-term brand loyalty.
• Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Stay informed about company offerings and evolving telecom technology.
• Demonstrate reliability, professionalism, and punctuality in all job duties.

Requirements

Qualifications

• 1+ year of experience in retail, wireless, cable, or telecommunications sales required.
• High school diploma or GED required.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency with technology and point-of-sale systems.
• Ability to stand for extended periods and lift up to 35 lbs.
• Willingness to support nearby store locations within a 35-mile radius of the home store (reliable transportation required).

Benefits

Perks & Benefits

• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Internal promotions & advancement opportunities
• Employee-exclusive growth & rewards programs, including an annual all-expenses-paid trip for top performers.
• • Ask your interviewer for more details about these unique employee-focused programs!

Job Type: Full-time

Pay: $20 per hour

Expected hours: Approximately 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person