Retail Sales Representative

Main Responsibilities:

• Greeting and assisting customers
• Keeping the selling floor stocked and organized
• Upselling and cross-selling

Job Description:

We are looking for a qualified retail sales representative to provide our customers with outstanding service and make sure all their needs are met.

A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively handle potential customer complaints and refunds. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge, and ensure the selling floor is always fully stocked and organized.

Primary Responsibilities

Office Administration - Invoice Processing

• Receive, review, and process incoming invoices accurately and in a timely manner
• Match invoices to purchase orders and receiving documents
• Communicate with vendors regarding discrepancies or questions
• Maintain organized digital and physical filing systems
• Assist with basic bookkeeping and reporting as needed
• Ensure confidentiality and accuracy in all financial documentation

Clothing & Boutique Department Lead

• Deliver exceptional customer service and create a welcoming shopping environment
• Oversee daily operations of the Clothing and Boutique department
• Price merchandise accurately and ensure correct labeling
• Maintain visually appealing displays and merchandising standards
• Monitor inventory levels and communicate restock needs
• Ensure department organization, cleanliness, and overall presentation
• Train, guide, and support team members within the department
• Address customer concerns professionally and promptly

Retail Sales Representative Job Requirements:

• High school degree or equivalent
• BS degree in marketing or related field is a plus
• Experience as a retail sales representative or similar role is a plus
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team

Company Introduction

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, weve remained small and very personal. Thats why we say a visit to Ace, is like a visit to your neighbor.