Retail Sales Representative

Main Responsibilities of a Retail Sales Representative:

• Greeting and assisting customers
• Keeping the selling floor stocked and organized
• Upselling and cross-selling
• Product knowledge

Retail Sales Representative Job Description:

We are looking for a qualified retail sales representative in our Oneida Hearth & Home store to provide our customers with outstanding service and make sure all their needs are met.

The sales representative will be selling fireplaces, stoves, flooring, hot tubs, hot tub/pool chemicals, and perform water tests. A good job candidate is a person with strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must, as well as the ability to efficiently and effectively problem solve. A good retail sales representative must ensure that every customer leaves our store satisfied and wants to come back again.

A qualified candidate must also have excellent product knowledge and ensure the selling floor is always fully stocked and organized.

Responsibilities of a Retail Sales Representative:

• Greeting customers
• Helping customers find what they are looking for
• Introducing customers to new products
• Informing customers about sales, discounts, and promotions
• Upselling and cross-selling products when appropriate
• Answering questions about products or services
• Stocking and organizing product racks
• Handling returns
• Coordinating with team members for outstanding customer service

Retail Sales Representative Job Requirements:

• High school degree or equivalent
• Experience as a retail sales representative or similar role
• Computer usage
• Answering phone calls
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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