Retail Sales Supervisor

International Shoppes

Houston, TX

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JOB DETAILS

SKILLS

Airport Security, Arabic Language, Chinese Language, Coaching, Corporate Policies, Corrective Action, Customer Relations, Customer Support/Service, Documentation, Field Sales, Housekeeping/Cleaning, Interpersonal Skills, Italian Language, Korean Language, Lift/Move 25 Pounds, Loss Prevention, Merchandising, Multilingual, Presentation/Verbal Skills, Pricing, Regulations, Retail, Retail Management, Retail Sales, Revenue Growth, Russian Language, Sales, Sales Management, Service Delivery, Spanish Language, Staff Training, Turkish Language, United States Customs

LOCATION

Houston, TX

POSTED

1 day ago

$500 SIGN ON BONUS FOR JOINING OUR TEAM!

Company Synopsis

International Shoppes is a duty free and specialty retailer that has operated airport retail and duty-free facilities since 1951. Our Company is all about delivering the best service and product assortment to the traveling public.

International Shoppes is all about delivering the best service and product assortment to the traveling public since 1951.

We are currently located in New York's JFK International Airport; Terminals 1 and 5, Washington DC's Dulles International Airport; Terminal B, Baltimore's International Thurgood Marshall Airport; Concourse A-B, Connecticut's Bradley International Airport; Main Terminal, Houston's George Bush Intercontinental Airport; Terminal D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.

Summary:

We are seeking a Full Time Retail Sales Supervisor, who will be responsible for the complete operation of designated areas. Work with Terminal/Department management and associates to drive sales and ensure high levels of customer service.

Perks & Benefits:

Full Time opportunity
Benefits: Medical, Dental, 401K
Merchandise Discounts
Paid time off and vacations
Great work environment

Responsibilities:

Manage the store in the absence of management, demonstrating outside sales and customer service skills.
Supervise sales associates in generating sales, store housekeeping, loss prevention, merchandising, pricing, cash register operations (POS).
Adhere to U.S. Customs regulations and all company policies and procedures.
Ensuring client concerns are solved professionally
Administer coaching & counseling, corrective actions, and proper documentation to associates when needed.
Act as role models of professionalism, ethical behavior and effective decision making at all time.
Delegating tasks and following-up to ensure task completion.
Observing and providing feedback of Associate performance.
Motivating associate to perform at a high level
Training employees to interact with clients in a professional manner

Education & Experience:

Minimum of three (3) years of retail experience
Minimum of one (1) year of supervisor/manger experience.
Minimum of one (1) year of previous customer service or selling experience
Ability to work in fast-paced environment
Excellent Interpersonal Skills (examples are: active listening, verbal communication, assertiveness)
Bi-lingual skills a plus (Arabic, Spanish, Chinese, French, Italian, Korean, Japanese, Russian, Portuguese, Turkish)

Requirements:

Must present professional appearance while interacting with clients
Must be a team player
Must participate in semi-annual inventory
Must pass airport security background

Physical Requirements:

Must be able to lift up to 25lbs
Must be able to stand and/or walk for eight hours per shift
Must be able to bend, kneel, and stoop.

We are an Equal Opportunity Employer

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employees for this job. Duties, responsibilities and activities may change at any time with or without notice

About the Company

International Shoppes

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