Retail Sales Supervisor

Bob's Discount Furniture Inc

Somerville, MA

JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Experience, Customer Relations, Customer Satisfaction, Diversity, Furniture, Leadership, Leading Edge Technology, Lift/Move 50 Pounds, Organizational Skills, Performance Goal Setting, Performance Management, Problem Solving Skills, Process Management, Retail, Retail Channel, Retail Operations, Retail Sales, Sales, Sales Management, Sales Strategy, Staff Development, Team Lead/Manager, Time Management, eLearning
LOCATION
Somerville, MA
POSTED
30+ days ago

# Job Title: Retail Sales Supervisor

## Job Overview Our Retail Sales Supervisors are a major driving factor behind Bobs Discount Furnitures success and expansive growth in the retail industry. At Bobs, you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the "Bobs Way," our Retail Sales Supervisors lead motivated, driven, commission sales teams in a low-pressure, honest, gimmick-free, and enjoyable shopping environment. This role operates in a dynamic retail showroom and leverages leading-edge retail technology to coach and develop high-performing teams.

## What Youll Bring to Bobs At Bobs Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by a combination of technical expertise, problem-solving abilities, behavioral and leadership skills, and customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!

## Key Skills for Success To excel in this role, you will need to demonstrate strengths in the following skill areas:

### Core Competencies & Expertise

  • Team Leadership and Staff Development
  • Customer-Centric Sales Coaching
  • Effective Communication and Active Listening
  • Critical Thinking and Problem Solving
  • Goal Setting and Performance Management
  • Operational Execution (Open/Close Procedures, Showroom Readiness)
  • Conducting Team Huddles and Sales Drills
  • Driving Customer Engagement and Satisfaction
  • Sales Strategy Execution
  • Process and Workflow Management

### Preferred Competencies & Skills

  • 3+ years in a supervisory or sales leadership role
  • Experience managing commission-based teams
  • Knowledge of retail operations and customer experience standards
  • Familiarity with e-learning and team training platforms
  • Strong organizational and time management abilities

## Who We Are At Bobs, we have fun, we love what we do, and were growing fast! As one of the leading omni-channel furniture retailers in the country with over 200 stores, were committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.

## How We Will Support Your Success We know you have many choices when it comes to your career. At Bobs, we invest in your growth, well-being, and career advancement.

### Benefits & Perks

  • Competitive Medical, Dental, and Vision Insurance
  • Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
  • 401(k) Profit Sharing Plan with a generous company match
  • Pet Insurance and employer-paid Life Insurance options
  • Professional Development: Tuition reimbursement, on-demand learning, and career progression pathways
  • Employee Discount starting on Day 1, plus exclusive partner discounts
  • And so much more!

## Our Culture & Core Values At Bobs, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values-Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun-guide everything we do. Were not just a workplace; were a team that supports and celebrates each other!

## Minimum Qualifications

  • Proven leadership experience in a customer-focused retail environment
  • Must be at least 18 years old to be considered for employment with Bobs

## Physical Demands

  • Ability to stand and walk for extended periods
  • Ability to lift, move, and handle up to 50 lbs as needed

## Diversity is a Core Value at Bobs At Bobs Discount Furniture, we want you to feel at home. Whether youre shopping with us or a part of the Bobs team, we want you to know that you are valued, appreciated, and free to be who you are. We are committed to creating a place as diverse as the communities we serve.

## Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc.

## Equal Employment Opportunity It is policy of Bobs Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.

## Accessibility and Accommodations If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

About the Company

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Bob's Discount Furniture Inc

Bob's Discount Furniture is an everyday value furniture and bedding retailer with over 80 showrooms in 15 states in the Northeast, Mid-Atlantic and now growing in the Mid-West! The company was founded in 1991 on the principal of providing unsurpassed values. Honesty and integrity are the hallmarks of the Bob's Way of doing business - a philosophy that applies to customer, co-worker, vendor and community relations.

All of our stores feature a complimentary cafe with gourmet coffee, ice cream, fresh baked cookies and candy. Since 1991, Bob's has built strong customer loyalty by offering a vast selection of fashionable and affordable furniture that surpasses "discount" expectations. We are committed to supporting communities where our stores are located through Bob's Discount Furniture Charitable Foundation and Bob's Outreach program. The company and our staff support hundreds of nonprofit organizations with sponsorships and charitable contributions, and every year Bob's donates more than $100,000 to schools and more than $1.5 million to charities.

COMPANY SIZE
2,500 to 4,999 employees
INDUSTRY
Personal and Household Services
FOUNDED
1991
WEBSITE
https://www.mybobs.com/employment