Retail Specialist

Part-time Retail Specialists are needed to champion the Forward Madison FC brand and deliver customer-first service.

Team Store Responsibilities include:

• Sort, price, stock, and arrange team merchandise
• Use the point of sale system (Square)
• Become an expert on store products
• Provide high-quality customer service to store guests
• Check out in-person guests using POS and follow cash handling procedures
• Take inventory of products
• Process online orders for fulfillment including order picking, packing and shipping
• Use heat press equipment to apply badges and jersey customization
• Conduct assigned tasks efficiently and with a high degree of accuracy

Ideal candidates will have availability during business hours (Monday through Friday 10am-5pm) as well as evenings and weekends.
In-season, Retail Specialists should expect to work a schedule focused on staffing the store on game days and during other events at the stadium. The retail team also has the responsibility of staffing merchandise pop-up stands on behalf of touring musicians performing at the facility.

This position is not eligible for remote work or relocation assistance.