Communication Skills, Consumer Branding, Continuous Improvement, Customer Experience, Customer Relations, Lift/Move 30 Pounds, Loyalty Programs, Merchandising, Mobile Applications, Operations Processes, Organizational Skills, Problem Solving Skills, Product Flow, Profit & Loss Management, Retail, Revenue Growth, Sales, Sales Support
About the role
In this role, you will execute operational and merchandising processes effectively and efficiently, and ensure a neat, clean, and organized stockroom and sales floor. Your goal is to create a seamless experience between back of house and the sales floor to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What you'll do
- Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer.
- Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required.
- Assist and support the execution of the store's merchandising floor plans.
- Leverage omni channel offerings to deliver a frictionless customer experience.
- Maintain an awareness of current product in all departments.
- Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication.
- Courteous and responsive to internal/external request
Who you are
- A good communicator with the ability to effectively interact with customers and your team to meet goals.
- A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
- Passionate about retail and thrive in a fastpaced environment.
- A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
- To be considered for this role, applicants must:
- Be at least 16 years of age.
- Be legally authorized to work in the United States.
- Not require current or future employment visa sponsorship to work in the United States.
- Be willing to learn and use technology tools, including mobile devices, apps, and registers, used in day-to-day operations.
- Be available to work a flexible schedule based on business needs, including evenings, weekends, and holidays, with or without reasonable accommodation.
- Be able to perform the essential functions of the role, including standing, walking, moving throughout the store, and lifting up to 30 pounds, with or without reasonable accommodation.
Hourly Range: $17.00 - $18.00
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
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The Gap Inc
Doris and Don Fisher opened the first Gap store in 1969 with a simple idea -- to make it easier to find a pair of jeans and a commitment to do more. Over the last 46 years, the company has grown from a single store to a global fashion business with five brands -- Gap, Banana Republic, Old Navy, Athleta and Intermix. Gap's clothes are available in 90 countries worldwide through 3,300 company-operated stores, almost 400 franchise stores, and e-commerce sites and is still growing.
Many companies work to improve their services and businesses every day by using GAP Testers who anonymously go into various places and report back to the companies on everything from cleanliness, customer service to quality control. Being a tester is a very flexible, fun job with lots of benefits.