Retail Stocker #18, 2233 S. Cedar St

Our mission is to work as a team, taking responsibility in building loyalty with our customersand our co-workers, to exceed expectations providing product and services that combine high quality with integrity and to assist all internal and external customers to assure that their needs are met in a Customer Service Plus 1 manner. Position Summary Stock and handle products, perform cleaning duties, and maximize customer satisfaction. Primary Job Responsibilities Receiving, Stocking and Handling Products Receive and check-in deliveries, lifting and organizing containers weighing up to 50 pounds Verify accuracy by comparing shipment to written order and report discrepancies in deliveriesVerify shelf tags (accurate, readable)Face stock (front label facing out), bending and stretching as needed to reach shelves at ground level or higherRemove dated, damaged, spoiled productsMaintain storeroom and cooler stock neatly and orderlyLift and organize cases of milk and other containers weighing up to 50 pounds one or more times a shift (in the cooler area, on the sales floor and outside)Bend and scoop hard ice cream from bulk containers for preparation of conesLift and count returnable bottles and cans, stack neatly in designated areaCut and collapse empty boxesHandle open products appropriately and according to health regulationsRotate and replenish merchandise in the coolers, backroom and sales floorClean display cases, shelves, equipment, glass/windows, doors and aisles.When needed, help carry customer purchases to their vehicle.Assist with cleaning and shoveling the outside areaEmpty and clean trash containers, inside and out.Cooperate with other store and company personnelDemonstrate a respect for employees and the companyReport to work as scheduled and in appropriate company uniformComplete training assignmentsCommunicate concerns to managementFollow through on assigned tasks, demonstrate urgency in completionMaintain confidentiality of store personnel and operationsAccurately punch in and out in Kronos time keeping systemKnow and follow policies and proceduresMaximize Customer Satisfaction and Sales ImprovementGreet Customers and provide quick, friendly serviceSuggest additional and promotional itemsCustomer Service Plus OneHandle customers questions, complaints, quickly and appropriately or refer to CSR or ManagementPromote the use and benefits of the QD Loyalty Card Safety and Security Ensure internal and external store areas are kept free of safety hazardsCorrect and report any safety or security violations, concerns, etc. Job Specifications Education/Experience Requirements: High school education or equivalency preferred, not necessary Training Must complete the following within 60 days of hire New Employee Orientation (1st half of class only no register/alcohol/tobacco)New Hire ChecklistRTO Program Physical Demands Willing to work flexible hours when neededAbility to communicate effectively with customers and other employeesAbility to adapt to changing circumstances, personalities, locations, and hoursRequires standing for long periods of time, climbing, bending, stretching, moving heavy objects (up to 50 pounds), frequently moving light objectsBend and scoop hard ice cream from bulk containersExposure to temperature extremes Mental Demands and Responsibility Handle multiple priorities quicklyRead and follow policies and training informationJudgment and decision making to handle questions or problems relating to people, equipment, products, etc.Ability to work with and through other peopleAware of merchandising, safety/security and customer issues which need attention This Job Description in no way states or implies that these are the only duties to be performed. Associates will be required to follow any other instructions and to perform any other duties as requested by the supervisor.