Welcome to your next adventure
Orvis is where passion and a career meet. Seeking a dynamic RETAIL STORE MANAGER who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures. Join us and create a store atmosphere that is welcoming and inclusive. Recruit, develop, and encourage your team of associates to inspire customers to love the adventure and wonder in nature. Serve as a brand ambassador and lead by example in a fast-paced retail environment. Set the tone for your team to consistently deliver an exceptional customer experience. Demonstrate our core values of surprising and delighting our customers, taking pride in our product, and protecting what we love.
POSITION INTERFACE
The Retail Store Manager reports to a District Manager. You will interface on a daily basis with store associates and regularly with the District Manager, Regional Manager, Director of Retail Stores and Operations, Human Resources, Retail Merchants and Planners, Retail Marketing, Accounting, and Orvis Service Center associates.
WHAT WE ARE LOOKING FOR
Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe. Ability to engage customers and suggest product in an authentic and helpful manner. Confidence in observing and coaching selling opportunities to develop the team. Strong computer skills, ability to learn and apply business programs and assist others. Ability to solve problems for customers and associates, handling ambiguity with sound judgment. Excellent retail business acumen, including selling skills, visual presentation, and sales analysis. Strong background in payroll planning and scheduling. Maintain a fundamental understanding of core retail metrics and know which levers to pull to drive sales and profitability. Leverage assets across Orvis omnichannel retail platform. Communicate the Orvis brand and its lifestyle through creative and effective presentations, maintain visual standards, and maximize sell-thru by product placement and signage. Recruit, develop, train, and coach associates on the company vision and mission and create a pathway for growth. Communicate with your team through regular feedback, coaching, in-the-moment positive reinforcement, and acknowledgement. Reliability and responsibility to open and close the store. Creativity and visual merchandising skills are a plus. Specialty retail experience desired. College degree preferred. Ability to reach, move, and handle merchandise, reaching high and crouching low, lifting up to 30 pounds, and the stamina to execute floor sets. Ability to lead the sales floor for extended periods of time. Maintain a safe, clean, and orderly workspace by following all safety policies and procedures.
WHAT WE OFFER
We offer a retail career experience like no other. To be at their best, we recognize that our associates need time to recharge and connect with nature. We believe in ensuring a great work-life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package for full-time associates, including:
The Orvis Company and our associates are committed to giving back to our communities and protecting nature. We work in a supportive team-oriented environment, focusing on performance, continuous improvement, and exceeding our customers expectations - both internal and external.
About Orvis
For more than 165 years, the Orvis name has stood for outdoor traditions, quality, and customer satisfaction. We take every opportunity to inspire the world to appreciate the adventure and wonder in nature. We are a family-owned company, never forgetting that our adventure began in Southern Vermont with one big idea to make fly fishing accessible to all. And since that time, we have not only redefined what a fly rod can be but have grown and evolved to become an industry leader of high-quality outdoor apparel and gear, innovative dog products, uncommon gifts, personalized global adventures, award-winning guide services, and engaging schools and educational programs. We put our customers first, respect one another, and commit 5 of pre-tax dollars to protecting what we love.