Retail Store Manager II

FedExGround

New York, NY

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JOB DETAILS

SALARY

$30.30–$38.61 Per Hour

JOB TYPE

Full-time

SKILLS

Administrative Skills, Business Operations, Coaching, Communication Skills, Cost Control, Customer Experience, Customer Retention/Renewal, Federal Laws and Regulations, Financial Procedures, Insurance, Inventory Reports, Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Military, Operations Management, Partner Sales, People Management, Process Improvement, Profit & Loss, Quality Assurance, Quality Management, Retail, Retail Management, Retail Sales, Return on Investment (ROI), Revenue Growth, Revenue/Sales Reporting, Standard Operating Procedures (SOP), State Laws and Regulations, Training/Teaching, Tuition Reimbursement, Willing to Travel

LOCATION

New York, NY

POSTED

5 days ago

POSITION SUMMARY: As the Store Manager I or II, you will have a hands-on opportunity to develop supervisory experience and skills while managing the overall operations at a low or lower complexity store. You will learn how to drive success, gain expertise and a clear understanding of the business operations, and create and develop great teams. The Store Manager I and II roles are also required to perform all functions normally performed by a store team member. Also, as Store Managers you will have an opportunity to own your business in driving sales, modeling Purple Promise service and delivering operational excellence. These foundational experiences will provide the skills needed for a future career managing a store with higher volume and a larger team of direct reports.GENERAL DUTIES AND RESPONSIBILITIES:(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)Understand and model FedEx Office values to customers and team membersCoach and teach your team and ensure they have the tools and information needed to support company goals and perform their jobsRegularly work with supervisor to take guidance and direction and create solutions for your business, complex customers, host partnerships and commercial sales in the execution of work for our key customersEnsure an exceptional store experience that engages and retains customers and team members and supports the FedEx brand experienceUse FedEx Office tools and resources to select, train, develop, retain and performance manage your direct reportsInteract with your supervisor to seek guidance, coaching and direction and escalate issues and questions as needed for the successful running of your businessUnderstand and execute all operational and store sales activities to ensure the store exceeds financial and customer experience targetsAccomplish regular daily job duties including accounts receiveable, inventory reports, daily sales recaps and bank depositsTake active ownership of all store controls including but not limited to Standard Operating Procedures, financials, safety, security, scheduling and compliance with state and federal laws and system managementUtilize Quality Improvement tools in order to improve the business, share ideas and continue to innovateBe flexible with your schedule - your work hours will be based on business needs and store operating hoursAll other duties as needed or requiredMINIMUM QUALIFICATIONS AND REQUIREMENTS:Associates Degree or some college preferredHigh school degree or GED required2+ years of related experience (ex. retail, service, hospitality, military), prior supervisory experience preferredProficient in Microsoft Office tools including Word, PowerPoint, Outlook, and Excel ESSENTIAL FUNCTIONS:Ability, at times, to work alone in the storeAbility to stand during entire shift, excluding meal and rest periodsAbility to move and lift 55 poundsAbility, on a consistent basis, to bend/twist at the waist and kneesAbility to travel as required in order to meet with customers, vendors, other team members, and/or related to other business necessitiesAbility to communicate effectively with customers, vendors, and other team membersAbility, on a consistent basis, to perform work activities requiring cooperation and instructionAbility, on a consistent basis, to function in a fast-paced environment, managing multiple prioritiesAbility, on a consistent basis, to maintain attention and concentration for extended periods of timeAbility to work with minimal supervisionAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionPreferred Qualifications: Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.Pay: $30.30 - $38.61/hrAdditional Details: Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science. Suggests areas for improvement in internal processes along with possible solutions.Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.Applies Quality concepts presented at training during daily activities.Supports FedEx Office Quality initiatives.FedEx Office is an Equal Opportunity Employer including, Vets/Disability.Know Your RightsPay TransparencyFedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. If you are applying in Philadelphia, PA, you can click here to learn about Philadelphia’s fair chance hiring law.For more information, click here.

About the Company

FedExGround

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