Administrative Skills, Coaching, Communication Systems, Computer Skills, Corporate Policies, Customer Relations, Customer Service Management, Customer Support/Service, Leadership, Maintain Compliance, Microsoft Office, Multitasking, Operational Support, Operations, Operations Management, Organizational Skills, Performance Analysis, Performance Management, Point of Sale (POS) Systems, Printing, Problem Solving Skills, Retail, Retail Management, Revenue Growth, Sales Operations, Staff Motivation, Up-Selling
Retail Store Manager
Location: Myrtle Beach, SC 29572
Pay: $16.00 - $20.00 per hour, with pay increase based on performance and successful completion of the introductory period
Job Type: Full-Time
Schedule & Availability
Candidates must be available to work a flexible schedule, including weekends.
Store Hours:
- Monday – Friday: 8:00 AM – 6:30 PM
- Saturday: 10:00 AM – 4:00 PM
- Sunday: 11:00 AM – 4:00 PM
Occasional shifts at a nearby store location may be required based on business needs.
About the Position
We are seeking an experienced and customer-focused Retail Store Manager to oversee the daily operations of a busy retail shipping and printing location in Myrtle Beach, SC.
This hands-on leadership role is responsible for managing store operations, developing team members, delivering exceptional customer service, and supporting sales growth. The ideal candidate is a dependable leader who enjoys working directly with customers while creating a positive, service-focused environment for employees.
Responsibilities
- Lead, train, coach, and support team members to deliver outstanding customer service.
- Oversee daily store operations, staffing, scheduling, and workflow.
- Assist customers with shipping, printing, mailbox, and retail services as needed.
- Drive sales through customer engagement, upselling, and service recommendations.
- Monitor store performance and support operational and revenue goals.
- Handle customer concerns professionally and work toward effective resolutions.
- Ensure compliance with company policies, procedures, and service standards.
- Maintain a clean, organized, and professional store environment.
- Perform opening and closing procedures, cash handling, reporting, and other administrative tasks.
- Utilize company systems and technology for communication, reporting, and operational needs.
- Foster employee engagement, accountability, and professional development.
Qualifications
- 3–5 years of retail management, customer service management, or related leadership experience.
- Proven ability to lead, motivate, and develop employees.
- Strong customer service, communication, and problem-solving skills.
- Experience working toward sales, operational, or performance goals.
- Ability to multitask and adapt in a fast-paced environment.
- Proficiency with computers, Microsoft Office, email, and point-of-sale systems.
- Experience in shipping, printing, retail services, or a similar environment is preferred but not required.
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