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Skills
Airport Securityunmatched
Coachingunmatched
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Food Servicesunmatched
Identify Issuesunmatched
Leadershipunmatched
Loss Preventionunmatched
Merchandisingunmatched
Operational Supportunmatched
Operationsunmatched
Organizational Skillsunmatched
Performance Managementunmatched
Problem Solving Skillsunmatched
Promotional Programsunmatched
Retailunmatched
Retail Managementunmatched
Revenue Growthunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sales Supportunmatched
Shipping/Receivingunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
Description
Retail Supervisor (Zone Manager) - Retail Leadership Role (MKE Airport)
Looking to grow your leadership career in a fast-paced, customer-focused environment? Join our team at Milwaukee Mitchell International Airport (MKE) as a Zone Manager and help deliver first-class service to travelers from around the world.
In this role, you'll lead by example-supporting your team, driving sales, and ensuring smooth daily operations across your assigned area. This is a hands-on leadership position where no two days look the same.
What You'll Do
Lead the Experience
Set the standard for exceptional customer service and step in to resolve concerns when needed
Model service behaviors and create a positive, welcoming environment
Support register operations, cash handling, and loss prevention processes
Run the Operation
Oversee opening and closing procedures to ensure a strong start and finish to each shift
Maintain merchandising standards and ensure the sales floor and stockroom are organized
Support receiving, replenishment, and inventory processes
Troubleshoot basic register or system issues and escalate when needed
Maintain a safe and clean work environment
Drive the Business
Support sales goals through strong execution of promotions and daily priorities
Identify opportunities to improve performance and enhance the customer experience
Communicate clearly with the team to keep everyone aligned and focused
Lead the Team
Serve as Manager on Duty during assigned shifts
Coach, train, and support associates in their daily responsibilities
Partner with leadership to address performance and support development
Build positive working relationships across the airport community
What We're Looking For
Previous leadership experience in retail, food service, or a similar environment preferred
Strong communication and problem-solving skills
Ability to lead in a fast-paced, ever-changing environment
Hands-on approach with a focus on both people and operations
Flexible availability, including weekends and holidays
Why Join Us at MKE?
Work in a secure, dynamic airport environment
Meet travelers from across the country and beyond
Opportunities for growth and development within the company
If you're ready to step into a leadership role where you can make an impact every day, we'd love to connect with you.