Retail Store Team Leader

Job Title: Retail Store Team Leader
Location: New York, NY
Type: Contract (approx. 5 months- possible extension)
Compensation: $25.00
Contractor Work Model: Onsite
Hours: Flexible availability to work within store operating hours, including evenings, weekends, and some holidays


Overview
Join the excitement of a limited-time anime and manga pop-up shop. We're looking for an energetic Retail Store Team Leader who enjoys engaging with customers, supporting store operations, and helping lead a team in a fun, high-energy retail environment. Whether you're a fan of anime and manga or simply love unique retail experiences and pop-up events, this is a great opportunity to be part of something special.

Responsibilities

• Greet and assist customers with product recommendations and purchases
• Operate POS system and handle cash/card transactions accurately
• Restock merchandise and maintain organized, visually appealing displays
• Keep the store clean, organized, and welcoming
• Assist in leading, coaching, and supervising a team of Sales Associates to ensure excellent customer service and store operations
• Support scheduling, task delegation, and day-to-day team coordination as directed by management
• Follow store policies and supervisor direction
• Report any issues, concerns, or incidents promptly

• Previous retail, customer service, or sales experience required
• Prior experience as a Team Lead, Shift Lead, Key Holder, Supervisor, or in a similar leadership role preferred
• Demonstrated ability to lead, motivate, and support a team in a fast-paced retail environment
• Friendly, outgoing, and dependable with a positive attitude
• Strong communication, interpersonal, and problem-solving skills
• Ability to multitask and remain on your feet for extended periods
• Team player with respect for a diverse customer base
• Interest in anime, manga, or pop culture is a plus (not required)
• Japanese language skills are a plus
• Flexible availability, including evenings, weekends, and holidays

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#M1

Ref: #562-Joule Staffing - Edison