Retail Supervisor - prAna

prAna – Burlingame

1223 Burlingame Avenue
Burlingame, CA 94010 

prAna is more than apparel—it’s an invitation to live the experience. Every piece we create is a balance of style and functionality, crafted with care for both people and planet. We hold ourselves to the highest standards of transparency and accountability, so you can feel confident in what you wear and why you wear it. Because for us, movement is more than motion. It’s how we connect, explore, and keep becoming—breath by breath, stride by stride.

Life at prAna -Live the Experience

• Life/Work balance – We prioritize flexibility in work schedules because we believe that balance is essential.

• Generous product discounts on prAna and Columbia Sportswear brands: Columbia, Mountain Hardwear, and SOREL.

• Store credit for purchasing product.

• Medical, dental, and vision coverage are available.

• Participation in 401(K) programs.

• Eligibility to participate in the prAna Retail Quarterly Bonus Plan.

About the Position

The Retail Supervisor supports the store leadership team by delivering strong brand and customer experiences, driving sales, and maintaining a welcoming retail environment. They manage daily operations, including product management, merchandising, education, back-of-house tasks, and marketing execution. They also open and close the store, provide clear team direction, and uphold high operational standards.

When the Store Manager or Assistant Store Manager is absent, the Retail Supervisor leads the team, ensures smooth operations, and motivates staff. They model excellent performance, give constructive feedback, and promote a positive, inclusive workplace.

How You’ll Make a Difference

• Provide friendly, knowledgeable service and guide customers through an engaging shopping experience.

• Lead the sales floor, motivate the team, and support daily operations including merchandising, training, marketing execution, and inventory tasks.

• Model a customer-first mindset and offer clear, timely coaching to team members.

• Handle customer and staff concerns professionally and make informed decisions following prAna guidelines.

• Complete opening and closing duties, maintain safety and security standards, and help keep the store clean and organized.

• Build strong product knowledge and share it with customers.

You Have

• Prior management experience required.

• Retail sales or customer service experience preferred, especially in specialty or outdoor categories.

• Enthusiasm for outdoor activities and the active California lifestyle.

• High school diploma or equivalent.

• Must be 18 or older.

• Flexible availability to adapt to changing business needs and schedules.

Job Conditions

• Ability to move throughout the store, communicate with customers and coworkers, and occasionally remain stationary.

• Ability to lift or move up to 40 lbs.

• Reasonable accommodations available.

• Benefits include flexible scheduling, product discounts, store credit, medical/dental/vision options, 401(k), and eligibility for the Retail Quarterly Bonus Plan.

• All employees are expected to contribute to a respectful and inclusive workplace.

*This job description outlines the general scope and function of the position but may change based on business needs.

Our Commitment to Inclusion

At prAna, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth. lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity. military and veteran status, and any other characteristic protected by applicable law. prAna believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. All employment is based on qualifications, merit, and business need.

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