Retail Team Leader - Full Time

GOODWILL INDUSTRIES OF WEST MICHIGAN, INC.

  • Roosevelt Park, MI
  • 22 days ago
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    Skills

    • Accountingunmatched
    • Administrative Skillsunmatched
    • Bookkeepingunmatched
    • Customer Relationsunmatched
    • Driver's Licenseunmatched
    • Insuranceunmatched
    • Loss Preventionunmatched
    • Maintain Complianceunmatched
    • OSHAunmatched
    • On Callunmatched
    • Operationsunmatched
    • Pricingunmatched
    • Procedure Implementationunmatched
    • Public/Media/Press/Analyst Relationsunmatched
    • Quality Controlunmatched
    • Regulationsunmatched
    • Reporting Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Retailunmatched
    • Retail Managementunmatched
    • Retail Operationsunmatched
    • Revenue/Sales Reportingunmatched
    • Safety Complianceunmatched
    • Safety Processunmatched
    • Safety Trainingunmatched
    • Salesunmatched
    • Team Lead/Managerunmatched
    • Time Managementunmatched
    • Willing to Travelunmatched
    • Workplace Issuesunmatched

    Description

    Retail Team Leader - Full Time, Hourly

    Our mission is to Change Lives through the Power of Work!

    • Family-friendly hours
    • Flexible schedule
    • Paid Time Off & paid holidays
    • Closed on major holidays
    • Employee discount
    • Caring & Inclusive culture
    • Supports a great cause!

    Primary Responsibility:

    • Assist store management with the execution of daily operations of a retail store, excluding personnel issues.

    Job Functions:

    • Assist store management with the following job functions.
    • General operations, including acquisition, display, and sale of merchandise to include rotation of goods, pricing, adequate inventory, etc.
    • Performing administrative and clerical duties of store operations. Providing sales reports and accurate retail information on a timely basis.
    • Overseeing all personnel, clients and volunteers assigned to the retail store.
    • Directing training.
    • Enforcing store procedures ad GIWM policies on a day-to-day basis.
    • Ensuring grounds and building are properly maintained. Reporting need for repairs and recommending replacement as necessary.
    • Enhancing security and loss prevention.
    • Ensuring safety compliance for all OSHA/MIOSHA requirements, and GIWM safety regulations are adhered to.
    • Perform job functions of a Lead Cashier, Retail Associate, as required.

    Education:

    • High school diploma or equivalent required.

    Experience:

    • Minimum of one year experience in retail operations required.

    Work Conditions:

    • Inside generally 100%, however, may include outside work on occasion.
    • Moderate emotional effort. Work environment occasionally hectic with occasional high stress. Short deadlines requiring some overtime. Weekends and holidays required.
    • Available and on call for emergency situations at stores.
    • Use of personal vehicle to conduct agency business, as needed.
    • Some travel required for off-site meetings and coverage at other stores.

    Core Competencies:

    • Demonstrate accuracy with accounting and book keeping.
    • Handle customer complaints in a courteous and responsible manner.
    • Must be able to provide positive internal and external customer relations and to easily interact and work with individuals referred for training.
    • Demonstrate ability to think independently in supervisor''s absence.
    • Meet production goals.
    • Demonstrate quality control and accuracy with sorting and pricing guidelines.
    • Kaizen principles: follow 6S Checklist, procedures, signage and layout.
    • Maintain a good driving record, valid insurance, valid driver license.
    • Maintain a valid powered industrial truck license, when required.

    Numbers & Facts

    LocationRoosevelt Park, MI

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