Retail Team Member - Dothan

Whats In It For You!

• Employee discounts
• Need flexible part time hours? Weve gotem!
• Growth opportunities
• Help others through our charity partners
• Save the environment
• So much more!

Why We Will Love You

• Your smile lights up the room!
• Your care for our customers
• Your unique personality and amazing attitude
• You are a team player ready to work with a diverse group of co-workers
• You know how to operate a register? Even better!
• Its never too early to start gaining work experience. You can join our team starting at 16 years old!

What Does a Retail Team Member Do Anyway?

• Greet and interact with customers
• Operate the register when needed
• Help keep our sales floor clean and attractive to our customers
• Share information about our charity partners and our mission with our customers
• Assist customers with questions and concerns
• Lift up to 15 lbs.

Teamwork Makes The Dream Work

Our retail teams work together to provide an excellent experience for our donors and customers. Whether we are building eye catching displays, helping someone find the perfect jeans (thrifting one pair of jeans saves the world 1,800 gallons of water ya know!) or explaining our charity contributions at the checkout, we combine our passion for customer and community service.

Why You Will Love Us: Our Mission, Vision and Values

Mission

To Give Back! By...

• Positively impacting the environment and the communities we serve
• Providing values that meet our customers needs and wants
• Reducing millions of pounds of waste each year
• Supporting local charities
• Creating jobs

Vision

To be the Thrift Brand of Choice in the Southeast and online by offering The Best in value, variety & selection, and convenience for our customers and donors.

Values

• Real: I am genuine and approachable. What you see if what you get.
• Heart: I care. I listen with kindness and act with courage.
• Own: I take initiative, ask for help and follow through.
• Solve: I dig in, fix what matters, and move things forward.
• Grow: I meet challenges with optimism knowing I will win or learn.

Position Title: Retail Team Member

Reports to: Retail Supervisor

Department: Operations

FLSA Status: Nonexempt

Position Purpose and Objectives

Americas Thrift Stores is currently seeking Retail Team Members! We are looking for dependable individuals with excellent customer service skills, a strong work ethic, and a positive, team-oriented attitude. Successful team members help drive sales by delivering exceptional customer service at the register and on the sales floor while maintaining an organized, clean, and welcoming shopping environment.

In this role, you will assist customers, operate the cash register, stock and merchandise products, and support the day-to-day operations of the store. We are seeking outgoing, reliable self-starters who thrive in a fast-paced environment and enjoy working as part of a team. This is an excellent opportunity for individuals who are passionate about serving their community while contributing to a mission-driven organization.

We are currently hiring for morning, mid-day, and closing shifts. Open availability is strongly preferred, including weekdays, evenings, weekends, and holidays, as schedules are based on business needs.

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Roles and Responsibilities

• Warmly greets and engages with customers upon entry
• Promptly responds to customer inquiries and requests
• Assists customers in locating merchandise throughout the store
• Attends promptly to cash register calls and operates the register as necessary
• Approaches tasks with a strong sense of urgency
• Adheres to proper procedures for handling claims merchandise
• Maintains a well-organized and visually appealing sales floor
• Possesses knowledge of products, discounts, and the companys mission
• Stays informed about all aspects of store operations
• Completes any additional duties as assigned by management

Skills and Qualifications

• High School Degree, GED or equivalent work experiences preferred
• Must be at least 16 years of age
• Displays excellent sales and customer service skills through interactions both in person and on the phone
• Ability to anticipate customers' needs and recommend merchandise
• Prolonged periods of standing and walking throughout the retail space.
• Ability to count and handle money
• Ability to operate cash register
• Must be able to meet physical demands
• On-the-job training provided
• Ability to work a rotating schedule (mid-shifts, evenings, weekends and holidays)

Competencies

Never- 0%, Occasionally- 1-33%, Frequently- 34-66%, Continuously- 67-100%

Physical Demands:

• Frequently - Carrying up to 50 lbs., pushing and pulling up to 25 lbs., lifting up to 50 lbs., climbing up to 14-foot height, balancing, stooping, kneeling, crouching, handling and smelling.
• Frequently - Walking on tile/concrete, bending, feeling, and reaching waist/overhead level.
• Continuously - Standing on tile/concrete, talking, seeing, and hearing.

Other:

• Mostly working a rotating schedule (mid-shifts, evenings, weekends and holidays).
• Working environment includes inside of building with semi- controlled temperatures and outside conditions with varying weather and temperatures.

Other duties as assigned: Please note that this job description may not cover every duty or responsibility that might arise in the course of employment. Employees are expected to perform other duties as assigned, which may not be explicitly stated in this document. This job description is not intended to be a comprehensive list of all duties, responsibilities, and qualifications required of employees in this position. The duties and responsibilities outlined here are intended to provide an overview of the primary functions of the role, but they may change as the needs of the organization evolve.

#IND123

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.