Retail Training and Communications Manager

Adecco

New York, NY

JOB DETAILS
SALARY
$55–$63 Per Hour
SKILLS
Adobe Captivate, Adobe Creative Suite, Adobe InDesign, Adult Learning, Alliance/Partner Management, Analysis Skills, CSS (Cascading Style Sheet), Communication Skills, County Ordinances, Cross-Functional, Customer Experience, Customer Relations, EEO Regulations, Establish Priorities, Federal Laws and Regulations, Gap Analysis, HTML (HyperText Markup Language), Instructional Design, Knowledge Transfer, Leadership, Life Insurance, Marketing, Microsoft Product Family, Needs Assessment, Presentation/Verbal Skills, Problem Solving Skills, Product/Service Launch, Programming Tools, Project/Program Management, Resource Management, Retail, Return on Equity (ROE), Return on Investment (ROI), Security Clearance, Staff Development, State Laws and Regulations, Storyboards, Strategic Planning, Time Management, Training Program, Training/Teaching, Training/Teaching Curriculum, Vision Plan, Webinar
LOCATION
New York, NY
POSTED
Today

This range is provided by Adecco. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range$55.00/hr - $63.00/hrAdecco Creative and Marketing has partnered with a luxury, high-end jewelry company to hire an instructional design manager.Job Title: Instructional DesignerLocation: Hybrid – New York City (Onsite 4 days/week)Contract Duration: 6 MonthsPay Rate: $55–$63/hour (based on experience)Job missionYou are an integral part of a dynamic and innovative Learning and Development team, whose purpose is to create engaging learning experiences that support the development and growth of both the commercial (Boutique and Retail Partners) and corporate teams. You will contribute to building a strong learning culture through the development of strategic programs, tools and trainings targeted at supporting the growth of both individuals and the business. As a part of this client-centric team, which is focused on supporting the development of employees throughout all points in the talent lifecycle, you will be partnering cross-functionally across the organization and within the team. While each person on this team is responsible for executing their areas of individual contribution with excellence, there is high value and expectation of supporting one another's goals; in this role you will balance your time between working autonomously and in partnership in shared team goals. Core principles of this team that you will need to succeed are: a passion for learning and developing others, being client-centric, collegial spirit, curiosity, valuing feedback and self-reflection, and actively enjoy and building learning materials.RESPONSIBILITIES:Instructional DesignUtilize Instructional Design principles to develop exceptional high quality and impactful training programs, tools and materials (i.e. conduct needs assessments and skills gap analysis to identify learning and development initiatives, develop blended learning experiences and training materials in a variety of delivery modalities, build measurement tools assessing reaction to learning, knowledge transfer and application, and impact on ROI/ROE, etc.)Build complex, highly visible learning programs through analysis, storyboard, design, development, and measurementMaintain a client-centric lens, utilizing Design Thinking and Creative Problem SolvingDrive for results by designing into all programs some level of efficacy measurement (Kirkpatrick model).Develop engaging, forward-thinking curriculum and programs aligned with both Group and Maison's key prioritiesPartner with Learning & Development leadership during the development of programs, TTT, and deployment of programs to the Boutiques, Retail Partners, Client Relations Center and Corporate TeamsFacilitate programs and trainings for the corporate audience and flex to support training in the Commercial market as needed (i.e. Instructor-led, Webinar, TTT, in Boutique, etc.)Clearly and concisely present ideas to internal business partnersUtilize InDesign and the Adobe Creative Applications as well as Articulate and Captivate to develop and format programsProject ManagementManage competing priorities in a fast-paced environmentEnsure timely completion of all development stages and final roll out of complex programs and learning projects, leveraging project management expertise; plan, prioritize and organize work to meet development and launch datesExecute formal reviews and the piloting of learning programs for Learning & Development leadership and business partners to secure sign-off at each designated milestone while keeping projects on time and within budgetSet, track, and communicate goal progress for self and othersBuilding RelationshipsUtilize strong social skills to instill trust and build broad networks with cross-functional partners across the organizationCultivate consultative relationships with business partners and develop relationships with subject matter expertsDevelop relationships with internal and external stakeholders across corporate and commercial audiencesWork with business partners to ensure training meets the needs of the individual stakeholders and audience membersInfluence at all levels and demonstrate executive presenceConfidently deliver presentations and facilitate engaging trainingsBusiness and customer focusStrives for excellenceManages complexityAgile learningQUALIFICATIONS:Experience in Instructional Design or curriculum designExpertise in adult learning theoryStrong, elevated writing skillsExperience in the luxury market, a large scale retailor(s), or hospitality; or extensive experience in an accredited educational institution with a personal passion for luxurySignificant first-hand design and development experience for the retail environment including product, client experience, leadership and operations preferredStrong experience using development tools including Articulate, Storyline, Captivate, InDesign (Microsoft and Adobe Creative Applications), and CanvaAbility to effectively manage time, meet deadlines, and allocate and identify resources as neededIs resourceful and able to work independently as well as collaborate with othersStrong decision-making and problem-solving skillsCertifications in Instructional Design, Design Thinking, Kirkpatrick Measurement or other assessment certifications are a plusNot required, but a plus are: LMS experience and basic HTML/CSS scriptingFine print:This is a W2 position.Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. There is no PTO or holiday pay for contracts. Sick leave is accrued where applicable, check your state laws.Equal Opportunity Employer/Veterans/DisabledMust be authorized to work in the U.S. without employer sponsorship.To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:*The California Fair Chance Act*Los Angeles City Fair Chance Ordinance*Los Angeles County Fair Chance Ordinance for Employers*San Francisco Fair Chance OrdinanceMassachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment. An employer who violates this law shall be subject to criminal penalties and civil liability.Seniority levelMid-Senior levelEmployment typeContractJob functionEducation and DesignIndustriesRetail Luxury Goods and JewelryReferrals increase your chances of interviewing at Adecco by 2xNote: This refinement removes unrelated postings and keeps the core job information, responsibilities, and qualifications intact.#J-18808-Ljbffr

About the Company

A

Adecco

When we talk about us, we’re really talking about our people—the best staffing and recruiting experts on the planet. They connect over 88,000 people to great jobs across the country every single day. That makes us one of America’s biggest employers. Our people are also the go-to workforce management partners for a lot of Fortune 500 companies. And thousands of American workers, in almost every industry and profession, rely on them for career advice. When you’re ready to find out what we can do for you, stop by one of our more than 900 career centers in the U.S., or visit adeccousa.com today.
COMPANY SIZE
10,000 employees or more
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1996
WEBSITE
http://www.adeccousa.com/