Retention & Workforce Planning Coordinator, Grant Service Specialist III (NCS) - Baltimore Police Department

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range:

$67,687.00 - $116,360.00 Annually

Hiring Salary Range:

$67,687.00 - $90,000.00 Annually

Get to Know Us

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

Job Summary

The Grant Services Specialist III (GSS III) will serve as the project manager and coordinator for department-wide workforce retention initiatives. Working under the direction of the Administrative Data Executive, this position is responsible for coordinating the development, implementation, monitoring, and evaluation of the Department's Retention Plan. The position serves as the central point of coordination between Human Resources, Recruitment, Education & Training, Operations, Fiscal Services, and Executive Leadership to ensure retention strategies are effectively implemented and measured. This position combines project management, policy development, stakeholder engagement, research, and workforce analytics to support organizational goals related to employee retention, engagement, recruitment-to-retention transitions, workforce planning, and organizational effectiveness.

Essential Functions

• Coordinate the development, updating, and implementation of the Department's comprehensive Retention Plan.
• Develop project timelines, work plans, milestones, and implementation schedules.
• Facilitate retention workgroups and cross-functional meetings with internal and external stakeholders.
• Research national best practices related to law enforcement recruitment, retention, employee engagement, wellness, and workforce development.
• Draft reports, presentations, briefing materials, policies, and recommendations for executive leadership.
• Track implementation progress and identify barriers to achieving retention objectives.
• Serve as project manager for retention initiatives and special workforce planning projects.
• Coordinate activities across multiple bureaus, divisions, and external partners.
• Monitor project deliverables, deadlines, risks, and resource requirements.
• Maintain project documentation, meeting notes, action items, and implementation trackers.
• Prepare status updates and executive briefings for command staff and city leadership.

Data Analysis and Performance Measurement

• Develop and maintain retention performance measures, dashboards, and reporting tools.
• Track workforce trends include hiring, attrition, retirements, promotions, transfers, and academy completion.
• Conduct analysis of employee survey results, exit interviews, stay interviews, and workforce feedback
• Identify emerging trends and develop data-informed recommendations.
• Support workforce forecasting and succession planning efforts.
• Coordinate data collection and reporting from multiple internal systems.
• Coordinate retention-related workgroups, focus groups, and employee feedback sessions.
• Collaborate with Human Resources, Recruitment, Training Academy personnel, supervisors, and executive leadership.
• Support communication strategies related to employee engagement and retention initiatives.
• Assist in developing employee recognition and retention programs.

Grant and Administrative Support

• Support grant-funded workforce initiatives and reporting requirements.
• Monitor project budgets, deliverables, and performance metrics when applicable.
• Assist with grant applications and program evaluations related to workforce development and retention.

Minimum Qualifications

Education: Bachelor's degree from an accredited college or university in one of the following fields: public administration, public policy, business administration, human resources management, organizational leadership, data analytics, statistics, economics, criminal justice, sociology, psychology, management, information systems or a closely related field.

AND

Experience: Four (4) years of progressively responsible professional experience in program management, workforce planning, strategic planning, organizational development, human resources, grants management, performance management, data analytics, public administration, or a closely related field. AND At least one (2) year of experience leading projects, coordinating cross-functional initiatives, or supervising professional staff.

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a 1-year mandatory probation.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression, or any other characteristic protected by federal, state, or local laws. Applicants requiring accommodation during the hiring process should contact the Department of Human Resources directly. Requests for accommodation should not be attached to the application.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER