We are seeking a detail-oriented Returns SpecialistClerk to manage and process returned merchandise efficiently. The ideal candidate will be responsible for inspecting recording and restocking returned items while ensuring accurate inventory records. This role requires excellent organizational skills attention to detail and the ability to work in a fast-paced environment.
Key Responsibilities
Receive and inspect returned merchandise for defects damage or incorrect shipments.
Process returns according to company policies and issue refunds exchanges or replacements as necessary.
Update inventory records and maintain accurate documentation of returned products.
Work closely with warehouse customer service and quality control teams to resolve return-related issues.
Communicate with customers regarding return status and resolution.
Ensure compliance with company return policies and procedures.
Maintain a clean and organized returns area.
Assist in troubleshooting product issues and reporting trends in returns.
Qualifications & Requirements
High school diploma or equivalent required associates degree preferred.
Previous experience in returns processing inventory control or warehouse operations is a plus.
Strong attention to detail and accuracy.
Basic computer skills and experience with inventory management systems.
Good communication and problem-solving skills.
Ability to lift and move packages up to weight limit lbs.
Ability to work independently and as part of a team.